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Voice Mail Overview


Get an overview of features and options provided by UC San Diego Unified Messaging.

Note: UC San Diego Health employees who have medical center phone numbers that begin with prefix of 249, 471, 543, 657, use a different form to request voicemail services.

For assistance, contact the UC San Diego Health Service Desk:

The Service Desk is available 24 hours a day, seven days a week.

UCSD's voice mail system

System details and tutorials

  • Getting started
    • Go through the tutorial
    • Set up a new Security Code
    • Record your name
    • Record your greeting

Accessing your messages

Changing your name or greetings

  • See Recording Personal Name or Greetings for instructions on how to:
    • Review and change your recorded name
    • Review and change your regular voice mail greeting
    • Record and activate/ deactivate an alternate greeting

Setting up or changing personal options

Sending messages

Voice mail and phone features

  • Read Voice mail and Phone Features to learn to:
    • Divert your calls
    • Forward your calls
    • Forward your voice mail to e-mail
    • Send a voice mail message in reply
    • Use transfer options
    • Also read about desk phone features that can expand your use of voice mail.
For more information, contact the ITS Customer Service Team at (858) 534-4277.

Note: This page has a friendly link that's easy to remember: