Skip to main content

System Status: 

How to Order UC San Diego Unified Messaging

Use this step-by-step guide to order UC San Diego Unified Messaging.

Note: UC San Diego Health employees who have medical center phone numbers that begin with prefix of 249, 471, 543, 657, use a different form to request voicemail serystem.

For assistance, contact the UC San Diego Health Service Desk:
Submit a ticket at UC San Diego Health Service Desk
Call: (619) 543-4357 or Ext. 3-HELP

The Service Desk is available 24 hours a day, seven days a week.

1. Choosing a voice mail package

Consider which service meets your needs and those of your department.

  • Voicemail— Recording and storage of unlimited incoming messages that do not exceed eight minutes each
  • Broadcast only — A recorded announcement (five minutes maximum) only
  • Opt In for Speech To Text- Remember to "Opt IN" if you would like the STT feature turned "ON".
Review the pricing.

2. Complete a Customer Service Request (CSR)

Complete a Customer Service Request (CSR) and submit it electronically to Telecom:
  • Provide the Email Address you want the voice mail box associated with
  • Telecom will contact you within 48 hours
For more information, contact the ITS Customer Service Team at (858) 534-4277.