How to Order UC San Diego Unified Messaging

Last Updated: June 5, 2019 3:09:07 PM PDT

Use this step-by-step guide to order UC San Diego Unified Messaging.

Note: UC San Diego Health employees who have medical center phone numbers that begin with prefix of 249, 471, 543, 657, use a different form to request voicemail serystem.

For assistance, contact the UC San Diego Health Service Desk:
Submit a ticket at UC San Diego Health Service Desk
Email: 3help@ucsd.edu
Call: (619) 543-4357 or Ext. 3-HELP

The Service Desk is available 24 hours a day, seven days a week.

1. Choosing a voice mail package

Consider which service meets your needs and those of your department.

Voicemail— Recording and storage of unlimited incoming messages that do not exceed eight minutes each
Broadcast only — A recorded announcement (five minutes maximum) only
Opt In for Speech To Text- Remember to "Opt IN" if you would like the STT feature turned "ON".

Review the pricing.

2. Complete a Customer Service Request (CSR)

Complete a Customer Service Request (CSR) and submit it electronically to Telecom:

Provide the Email Address you want the voice mail box associated with
Telecom will contact you within 48 hours

For more information, contact the ITS Customer Service Team at (858) 534-4277.