How to Order UC San Diego Unified Messaging
Last Updated: June 5, 2019 3:09:07 PM PDT
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Use this step-by-step guide to order UC San Diego Unified Messaging.
Note: UC San Diego Health employees who have medical center phone numbers that begin with prefix of 249, 471, 543, 657, use a different form to request voicemail serystem.For assistance, contact the UC San Diego Health Service Desk:
Submit a ticket at UC San Diego Health Service Desk
Email: 3help@ucsd.edu
Call: (619) 543-4357 or Ext. 3-HELP
The Service Desk is available 24 hours a day, seven days a week.
1. Choosing a voice mail package
Consider which service meets your needs and those of your department.
- Voicemail— Recording and storage of unlimited incoming messages that do not exceed eight minutes each
- Broadcast only — A recorded announcement (five minutes maximum) only
- Opt In for Speech To Text- Remember to "Opt IN" if you would like the STT feature turned "ON".
2. Complete a Customer Service Request (CSR)
Complete a Customer Service Request (CSR) and submit it electronically to Telecom:
- Provide the Email Address you want the voice mail box associated with
- Telecom will contact you within 48 hours
For more information, contact the ITS Customer Service Team at (858) 534-4277.