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Voice Mail: Getting Started

Use the voice mail tutorial to learn how to set your Security Code and record your name and greeting.

Begin the tutorial.

  1. Call UC San Diego Unified Messaging:
    • If you are on campus, call 42000
    • If you are off campus, call (858) 534-2000, and press # to access the system.
  2. Enter your 5-digit extension
  3. Enter your default Security Code (given to user at time of CSR) for security purposes.

Note: Your mailbox ID number is the same as your 5-digit telephone extension number.

Replace your temporary Security Code with a new Security Code

  1. Press 3.1.4
  2. Enter a new Security Code on the keypad.
    • Must contain only numbers and be at least 4 numbers long
    • Cannot be the same as your previous Security Code
    • Cannot contain single repeated numbers (e.g., 1111)
    • Can't contain consecutive numbers (e.g., 1234)
    • Can't be the same as your extension
  3. Confirm/ verify your new Security Code to complete the process

Note: For security reasons, you must change your default Security Code (provided at time of CSR).

Record your name.

To record your own name:

  • Press 3.1.5
  • Press 2 to record your name.
  • Press 2 to stop the recording.
  • Press 5 to save
  • Press 6 to review
  • Press 4 to rerecord
  • Press * (star) to cancel
  • Press # (pound) to listen to this menus options

Record your greeting.

  • Press 3.1.3
  • Press 2 to record your greeting.
  • Press 2 to when done recording.
  • Press 5 to save
  • Press 6 to review
  • Press 4 to rerecord
  • Press * (star) to cancel
  • Press # (pound) to listen to this menus options

Note: You can change your Security Code or recorded name at any time by selecting Personal Options from the main menu.

For more information, contact the ITS Customer Service Team at (858) 534-4277.