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Benefits

Find out who to contact regarding your benefits inquiry. 

Benefits Office

Services:

  • Questions about benefits plan options
  • Policy guidance
  • Benefits orientation
  • Benefits counseling (including layoff and continuation of benefits after separation)
  • Retirement counseling
  • Retirement disability counseling
  • UCPath escalations
  • Prospective applicant benefits consultation
  • Retirement counseling workshops

Contact Information and Resources:

HR Benefits Office Hours

Join our Office Hours every Tuesday via Zoom. You will be placed in a breakout room with a Senior Benefits Analyst who can answer questions about insurance and retirement. Registration is not required. Use this Zoom link to join the session during Office Hours: https://ucsd.zoom.us/j/97487860526

July 2024 August 2024
July 16: 10 – 11 a.m.
July 23: 3 – 4 p.m.
July 30: 10 – 11 a.m.

August 6: 3 – 4 p.m.
August 13: 10 – 11 a.m.
August 20: 3 – 4 p.m.

September 2024 October 2024
September 3: 3 – 4 p.m.
September 17: 3 – 4 p.m.
September 24: 10 – 11 a.m.

October 1: 3 – 4 p.m.
October 8: 10 – 11 a.m.
October 15: 3 – 4 p.m.
October 22: 10 – 11 a.m.
October 29: 3 – 4 p.m.

November 2024 December 2024
November 5: 10 – 11 a.m.
November 12: 3 – 4 p.m.
November 19: 10 – 11 a.m.
November 26: 3 – 4 p.m.

December 3: 10 – 11 a.m.
December 10: 3 – 4 p.m.
December 17: 10 – 11 a.m.

Health Care Facilitator Program

Services:

  • Assistance with escalated benefit claims and health and welfare benefits
  • Medicare coordination with UC-sponsored medical plans
  • Retiree benefits inquiries
  • Understand your UC health plan coverage and patient rights
  • Provide a comparison of benefit options for a complex medical condition
  • Retiree Health workshops

Contact Information and Resources:

UCPath Center

Services:

  • Benefits enrollment, changes, updates, and exceptions
  • Expedite benefits coverage with insurance carriers
  • View current benefits enrollment
  • Personal and dependent data updates
  • Proof of enrollment or cancellation of benefits coverage
  • Benefits billing during leave of absence
  • Annual Open Enrollment administration, processing, and exceptions
  • Employment verification requests
  • Benefits orientation
  • Family Member Eligibility Verification (FMEV) processing (de-enrollment/reinstatement)
  • COBRA election requests
  • Death claims, AD&D and survivor benefits
  • Payroll Processing

Contact Information and Resources:

UC Retirement Administration Service Center (RASC) Services

The main RASC and survivor phone lines will be closed after 12 noon on July 17, 2024 and will reopen on July 18, 2024 at 7 a.m. 

Services:

  • General UC Retirement Plan (UCRP) inquiries
  • Retirement counseling
  • Eligibility for retiree health insurance
  • UCRP service credit purchase
  • Service Credit disputes
  • Qualified Domestic Relations Orders (QDRO)
  • Capital Accumulation Payment (CAP) inquiries
  • Refunds of UCRP accumulations
  • Survivor benefits
  • Beneficiary changes
  • Assistance with UC Retirement At Your Service (UCRAYS)
  • Retirement planning webinars

Contact Information and Resources:

  • Secure message: Sign in to your UCRAYS account and select “Messages”
  • Phone: (800) 888-8267
    • Option 1 - UC Retirement at Your Service (UCRAYS) online access (assistance with account unlock and password reset, provided by trusted UnifyHR partners)
    • Option 2 - Confirm receipt of a document(s) or request a tax document.
    • Option 3 - Survivor and beneficiary support (or call 1-888-825-6833; voicemail is available after hours)
    • Option 4 - Retiree health insurance (including questions about Medicare)
    • Option 5 - Retirement (including questions about retirement, a retirement in process, or the UC Retirement Plan)
    • Option 9 - All other questions 
  • Fax: (800) 792-5178
  • Mailing address:
    • UC Retirement Administration Service Center
      P.O. Box 24570
      Oakland, CA 94623-1570
  • Login to UCRAYS: https://retirementatyourservice.ucop.edu
  • Quick Links:

Fidelity Retirement Services

Services:

  • Retirement Savings Program Accounts (403(b), 457(b), DC Plan)
  • Account balances, enrollment and contribution changes
  • UC Retirement Choice Program
  • Rollover and distributions
  • Personalized planning and help

Contact Information and Resources:

HR-Central Payroll

Services:

  • W2 & 1095 prior to 2020 accessible from AYSO
  • Pre-Conversion to UCPath Record of Earnings
  • Pre-Conversion to UCPath Payroll Questions
  • AYSO password reset

Contact Information and Resources:


UC San Diego Campus Benefits Newsletter Archive

2024


2023

2022

2021

Questions? Campus employees can find information, submit an inquiry, and access the phone number for the HR Support Team via the Employee Center. To reach HR without Campus UCSD credentials, please visit the Human Resources Department.

Note: This page has a friendly link that's easy to remember: http://blink.ucsd.edu/go/menu/benefits