Benefits
Find out who to contact regarding your benefits inquiry.
Benefits Office
Services:
- Questions about benefits plan options
- Policy guidance
- Benefits orientation
- Benefits counseling (including layoff and continuation of benefits after separation)
- Retirement counseling
- Retirement disability counseling
- UCPath escalations
- Retirement counseling workshops
Contact Information and Resources:
- Campus: Log into the Employee Center to find information, submit an inquiry, or access the phone number for the Campus HR Support Team.
- Contact the Sr. Benefits Representative assigned to your Vice Chancellor Area.
- Health: Visit the Health HR portal to submit a request or call 619-543-3200.
- Visit UCnet to explore employee benefits at UCSD.
Benefits Office Hours
Join our Office Hours every Tuesday via Zoom. You will be placed in a breakout room with a Senior Benefits Analyst who can answer questions about insurance and retirement. Registration is not required. Use this Zoom link to join the session during Office Hours: https://ucsd.zoom.us/j/97487860526
January 2025 | February 2025 |
January 7: 3 – 4 p.m. January 21: 3 – 4 p.m. January 28: 10 – 11 a.m. |
February 4: 3 – 4 p.m. February 11: 10 – 11 a.m. February 18: 3 – 4 p.m. February 25: 10 – 11 a.m. |
March 2025 | April 2025 |
March 4: 3 – 4 p.m. |
April 1: 3 – 4 p.m. |
May 2025 | June 2025 |
May 6: 10 – 11 a.m. |
June 3: 10 – 11 a.m. June 10: 3 – 4 p.m. June 17: 10 – 11 a.m. June 24: 3 – 4 p.m. |
Health Care Facilitator Program
Services:
- Assistance with escalated benefit claims and health and welfare benefits
- Medicare coordination with UC-sponsored medical plans
- Retiree benefits inquiries
- Understand your UC health plan coverage and patient rights
- Provide a comparison of benefit options for a complex medical condition
- Retiree Health workshops
- Completion of the Request For Employment Information Form (CMS-L564) - Medicare Part B Enrollment
Contact Information and Resources:
- Phone: (858) 534-9686
- Email: hcfhelp@ucsd.edu
- Website: Health Care Facilitator Program on Blink
UCPath Center
Services:
- Benefits enrollment, changes, updates, and exceptions
- Expedite benefits coverage with insurance carriers
- View current benefits enrollment
- Personal and dependent data updates
- Proof of enrollment or cancellation of benefits coverage
- Benefits billing during leave of absence
- Annual Open Enrollment administration, processing, and exceptions
- Employment verification requests
- Benefits orientation
- Family Member Eligibility Verification (FMEV) processing (de-enrollment/reinstatement)
- COBRA election requests
- Death claims, AD&D and survivor benefits
- Payroll Processing
Contact Information and Resources:
- Phone: (855) 982-7284
- Submit an Inquiry: Ask UCPath
- Email: ucpath@universityofcalifornia.edu
- Login to UCPath: ucpath.universityofcalifornia.edu
- Quick Links:
- Alternate contact methods:
- Appointment feature
- Chat feature available on Benefits Summary page within UCPath
UC Retirement Administration Service Center (RASC) Services
Services:
- General UC Retirement Plan (UCRP) inquiries
- Retirement counseling
- Eligibility for retiree health insurance
- UCRP service credit purchase
- Service Credit disputes
- Qualified Domestic Relations Orders (QDRO)
- Capital Accumulation Payment (CAP) inquiries
- Refunds of UCRP accumulations
- Survivor benefits
- Beneficiary changes
- Assistance with UC Retirement At Your Service (UCRAYS)
- Retirement planning webinars
Contact Information and Resources:
- Secure message: Sign in to your UCRAYS account and select “Messages”
- Phone: (800) 888-8267
- Option 1 - UC Retirement at Your Service (UCRAYS) online access (assistance with account unlock and password reset, provided by trusted UnifyHR partners)
- Option 2 - Confirm receipt of a document(s) or request a tax document.
- Option 3 - Survivor and beneficiary support (or call 1-888-825-6833; voicemail is available after hours)
- Option 4 - Retiree health insurance (including questions about Medicare)
- Option 5 - Retirement (including questions about retirement, a retirement in process, or the UC Retirement Plan)
- Option 9 - All other questions
- Fax: (800) 792-5178
- Mailing address:
- UC Retirement Administration Service Center
P.O. Box 24570
Oakland, CA 94623-1570
- UC Retirement Administration Service Center
- Login to UCRAYS: https://retirementatyourservice.ucop.edu
- Quick Links:
Fidelity Retirement Services
Services:
- Retirement Savings Program Accounts (403(b), 457(b), DC Plan)
- Account balances, enrollment and contribution changes
- UC Retirement Choice Program
- Rollover and distributions
- Personalized planning and help
Contact Information and Resources:
- Phone: (866) 682-7787
- Website: NetBenefits.com
- Quick Links:
- MyUCRetirement.com: Your source for “All Things Retirement”
- Get personalized planning and help
- Free financial education classes
HR-Central Payroll
Services:
- W2 & 1095 prior to 2020 accessible from AYSO
- Pre-Conversion to UCPath Record of Earnings
- Pre-Conversion to UCPath Payroll Questions
- AYSO password reset
Contact Information and Resources:
- Submit an inquiry: UC San Diego Services & Support portal
- Log in to AYSO: atyourserviceonline.ucop.edu
UC San Diego Campus Benefits Newsletter Archive
2024
2023
- View the 2023 Q1 newsletter
- View the 2023 Q3 newsletter
- View the 2023 Q4 newsletter
- View the 2023 Special Edition newsletter
2022
2021
- View the 2021 Q1 newsletter
- View the 2021 Q2 newsletter
- View the 2021 Q3 newsletter
- View the 2021 Q4 newsletter
- View the 2021 special edition newsletter
Questions? Campus employees can find information, submit an inquiry, and access the phone number for the HR Support Team via the Employee Center. To reach HR without Campus UCSD credentials, please visit the Human Resources Department.