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IT Help

Find links and resources for technical support at UC San Diego.

There are several methods you can use to get help from the IT Services Service Desk.

Self-Service Portal

  • Submit your request for help or report something broken
  • Review the status of your open items
  • Help yourself using knowledge base articles including how-to information and instructions

Email Us

servicedesk@ucsd.edu

Call Us

(858) 246-4357

  • Phone support hours are as follows:
    • Classes in session:
      • Monday through Friday: 7 a.m. – 10 p.m.
      • Saturday and Sunday, noon - 3 p.m.
    • No classes in session: 
      • Monday through Friday: 7 a.m. - 7 p.m.
    • After Hours, on-call support for outages can be reached through our phone system whenever our normal phone support is closed

Visit Us

  • AP&M 1313, First floor (map) / Weekdays, 8 a.m. – 4:30 p.m. 
  • Tech Hub @ the Hive, TPCS, Third floor (map) / Weekdays, 8 a.m. – noon, 1 – 4:30 p.m.
UCSD Health logoUC San Diego Health employees use the Health Service Desk instead:

The Health IS Service Desk is available 24 hours a day, seven days a week. UC San Diego Health includes UC San Diego School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, and the hospitals and clinics.

To ask questions, request a service, or report an issue, contact the ITS Service Desk, (858) 246-4357.
Note: this page has a friendly link that's easy to remember: http://blink.ucsd.edu/go/servicedesk