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IT Help

support technician on the phone

Find links and resources for technical support at UC San Diego.

ITS Service Desk

There are several methods you can use to get help from the Service Desk.

  1. Self-service portal: https://servicedesk.ucsd.edu

    • Submit your request for help or report something broken.
    • Review the status of your open items.
    • Help yourself using knowledge base articles including how-to information and instructions.
  2. Email: servicedesk@ucsd.edu

  3. Phone: (858) 246-4357

    • Phone support hours are 7 a.m. – 10 p.m., Monday through Friday. After hours on-call support is available from 10:01 p.m. – 6:59 a.m. weekdays and all day on weekends.
  4. Walk-In:

    • AP&M 1313, First floor (map) / Weekdays, 8 a.m. – 4:30 p.m.
    • Tech Hub @ the Hive, TPCS, Third floor (map) / Weekdays, 8 a.m – 12:00 p.m, 1 – 4:30 p.m.
UC San Diego Health employees, use the dedicated UC San Diego Health Service Desk instead:

The Health IS Service Desk is available 24 hours a day, seven days a week. UC San Diego Health includes UC San Diego School of Medicine, Skaggs School of Pharmacy and Pharmaceutical Sciences, and the hospitals and clinics.

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Note: this page has a friendly link that's easy to remember: http://blink.ucsd.edu/go/servicedesk