Help With Desk Phones

Link from this page to detailed information on desk phone features, troubleshooting, and other phone-related resources.

• Desk Phones — Current Models: If you are selecting a new desk phone, check these current models for details.
• Desk Phone Features: Find information about features available for various models of desk phones. Features include:
  • Accept a second call
  • Automatic callback
  • Call diversion
  • Call forward
  • Call park
  • Conference call (digital)
  • Last number redial
  • more
• Phone Headset Overview: Learn about headsets for use with desk phones and link to providers for information on models and pricing.

Costs and ordering

• Phone Costs: Installation Fees
• Phone Costs: Monthly Rates
• Long Distance Rates
• How to order desk phones
• Customer Service Request (CSR)

Troubleshooting phone problems

Learn how to troubleshoot your phone problems, including:

• Callers can't hear me
• Can't hear callers
• Fax machine won't dial long distance
• No dial tone
• more

Additional services related to desk phones

• Automated Attendant
• Solidus eCare
• Dialing Guide
• Long distance calls
  • How to get an authorization code
• Teleconference services: Zoom
• Update your entry in the phone directory
• Voice Mail