Desk Phone Costs
Last Updated: September 28, 2021 11:56:25 AM PDT
Give feedback
Find the monthly costs for phone services.
Ask the person in charge of phone service in your department to check on the type of phone service you have (checking requires either a Darwin or mainframe user ID and password). Then find your phone service on the list below to see your monthly costs per voice service.
*Note that asterisks below indicate services that have been incorporated into the NGN Communication User Access fee.
| Code | Monthly service | Monthly charge |
|---|---|---|
| Voice lines | ||
| LCA | Analog line | $0* |
| LCO | Analog OPX (Requires additional variable PacBell mileage charge) | $0* |
| LCD | Digital line | $0* |
| ITE | Intercom telephone extension | $0* |
| SWLO | Software line only | $0* |
| AUTO | Automated attendant port | $35.25 |
| ACD | Automatic Call Distribution/ MiContactCenter (MiCC) | $26.61 |
| SoftPhone | MiCollab | $4.75 |
| Telephone instruments | ||
| ANLATT | Analog single-line phone | $1.30 |
| ANLD | Analog single-line desk phone | $1.30 |
| ANLW | Analog single-line wall phone | $1.30 |
| DBA103 | Analog single-line desk phone | $1.30 |
| DBA180 | Digital single-line 8-button phone | $2.60 |
| DBC601 | Digital single-line phone | $2.60 |
| DBC212 DBC 223 |
Digital multi-line phone | $2.60 |
| DBA706 | Digital multi-line 12-button phone | $3.83 (reduced from $4.15) |
| DBC561 | Digital multi-line 500-series phone | $3.83 (reduced from $4.15) |
| DBC661 | Digital multi-line 600 series phone | $3.83 (reduced from $4.15) |
| DBC203/213 | Digital multi-line 200 series | $3.83 (reduced from $4.15) |
| DBA707 | Digital 36 button | $5.30 (reduced from $7.50) |
| DBC562 | Digital multi-line 500 series | $5.30 (reduced from $7.50) |
| DBC662 | Digital multi-line 600 series | $5.30 (reduced from $7.50) |
| DBC204/214 DBC205/215 DBC224/225 |
Digital multi-line 200 series | $5.30 (reduced from $7.50) |
| DBC6867i | VoIP phone | $4.04 (reduced from $6.00) |
| Bridged extensions | ||
| EXA | Analog extension | $0* |
| EXO | Analog OPX extension | $0* |
| EXA1 | Analog extension (no instrument) | $0* |
| EXO1 | Analog OPX extension (no instrument) | $0* |
| Software feature packages | ||
| FP1 | Auto callback call-forwarding trunk Q/CL | $0* |
| FP2 | Individual abbreviated dialing (10 programmable numbers) | $0* |
| FP3 | External call-forwarding | $0* |
| FP5 | Voice/ data integration (requires LIB and DIA) | $0* |
| Voice mail | ||
|
VM2 |
Rate was eliminated. (Previous VM2 clients were upgraded to VM4.) | |
| VM4 | This service is no longer available. (Previous VM4 clients were upgraded to VM6.) | |
| VM6 | Enhanced service: 8 minutes for message receipt and storage |
$1.93 |
|
VMALT VM Line Only |
VM Alt: Alternate user or multiple extensions which share a single voicemail box VM Line Only: Stand alone voicemail box |
$1.93 |
For more information, contact the IT Services Customer Support Service Team at (858) 534-4277. For troubleshooting, contact the ITS Service Desk, (858) 246-4357 or ext. 6-HELP.