Phone Model: Ericsson DBC 213

Last Updated: October 13, 2022 1:29:37 PM PDT

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Learn about the DBC 213, a multi-line digital telephone with an LCD screen and a speakerphone.

Standard features

3 access buttons
Standard dialing keys
Clear button
3-line LCD screen (tilts)
End-to-End (ETE) DTMF calling
Mute Button
14 Programmable buttons

Message waiting capability
F1, F2, F3, and F4 buttons or soft keys
Menu button
Speaker button
Transfer button
Red indicator lights
Volume controls
Accept 2nd call

Instructions

Volume control
Liquid Crystal Display
Function buttons
Lamps
Access lines
Placing calls
Dial additional digits
Last number redial
Receiving calls
Receiving calls on second line
Loudspeaker
Call hold
Pitch adjustment
Ring options
Speed dialing
Multiple appearance directory numbers
Default for diversion message digits
Soft keys
Different call states for soft keys
Timer

All Multi-Line digital telephones are designed to provide single-key access to many of the Ericsson MD110 features.
Each key may be programmed independently.
Many features not programmed for single-key access may be accessed via the dial pad.

1. Volume control

Adjusts:

Loudspeaker
Handset
Ringer volumes

2. Liquid Crystal Display (LCD)

Displays:

Information on type of call being answered
Numbers dialed
Programming information

3. Function buttons

Used to:

Activate features programmed as speed dial numbers, or as line appearances of other lines.
Cancel features.

Note: Function buttons programmed to represent features or lines can only be changed by initiating a CSR to Telecommunications.

4. Lamps

Red light indicates line or feature in use.

5. Access lines

Receive and place calls on access 1 and access 2.
Only place calls on access 3.

6. Placing calls

Displays:

Pick up handset and dial.
or
Dial without picking up handset. Call will be on loudspeaker.

7. Dial additional digits (end-to-end DTMF calling)

This feature allows you to send DTMF tones while in speech state for pager access, credit card calls, voice messages or any type of computerized network requiring DTMF signaling.

To activate:

While connected to a party, dial 9.
or
Press soft key associated with the feature ETE on your screen.

To cancel:

Place the call on hold or disconnect the call.

9. Receiving calls

Press flashing line button, then pick up handset.
or
Press flashing line button without picking up handset. Call will be on loudspeaker.

10. Receiving calls on 2nd line

Press accept second call function button (lamp is on).
While activated, allows second incoming call to ring on next available access line when other line is busy (access 1 or 2).
To answer, press flashing line button. First call will automatically be placed on exclusive hold.
To cancel, press accept second call (lamp is off).

11. Loudspeaker

Lamp beside speaker key indicates loudspeaker in use.
To change from handset to loudspeaker, press speaker key and replace handset.
To change from loudspeaker to handset, pick up handset. Adjust loudspeaker volume with volume control wheel/slide lever.

12. Call hold

Exclusive hold:
(Call can only be retrieved from your phone)

With party on line, press line button that received call.
To retrieve, press same button again.
Pressing available line button (Access 1, 2, or 3) will also put call on exclusive hold.

Common hold:
(Call can be retrieved from any phone)

With party on line, Dial 8 on dial pad.
or
Press common hold function button.
Hang up.

To retrieve from the same phone or phone with same line appearance:

Press flashing line button holding call.

To retrieve from another phone:

Dial extension where call was placed on common hold.
Listen for busy tone.
Dial 8 on dial pad to connect call.

Inquiry/ Consultion hold:

With party on line, press available line button (access 1, 2, or 3).
(first party is automatically on exclusive hold)
Dial second party.

To refer back to first party:

Press flashing line button holding first party.

To alternate between calls:

Press flashing line button holding party you wish to speak to.
(Other party is automatically on exclusive hold)

Note: If second party is busy or does not answer, disconnect by pressing Clear key. Return to first party by pressing the flashing line button holding first call.

13. Pitch adjustment

This feature allows you to adjust the pitch of your telephone's ring tone to suit your particular needs. To Program:

Press the program key. (lamp is on)
Enter 0-9 (pitch is heard as you program)
Press the program key again. (lamp is off)

Access 1 & 2 can be programmed for any of the adjustable ringing patterns listed below.

Multiple-Appearance Directory Numbers (MDNS), Hotlines, Intercoms, etc. may be programmed for different ring options.

To program:

Press Program function button. (lamp is on; handset is on hook)
Press line button to be programmed. (lamp is on)
Enter one of the following digits (0-6) for desired ring option:

0 = Silent (flashes only)
1 = Normal ring
2 = Rings after delay
3 = 2 rings at half volume (continues to flash)
4 = 2 rings at half volume after delay (continues to flash)
5 = Automatic loudspeaker connection (auto answer function button must be activated for use)
6 = Automatic loudspeaker connection (no function button required)
Press line button being programmed. (lamp is off)
Press Program function button to complete entry. (lamp is off)

To check option:

Press Program function button. (lamp is on)
Press line button, option number appears in display.
Press Program function button to clear display.

15. Speed dialing

This feature allows one-key access to numbers of up to 20 digits including Authorization Codes, Feature Access Codes, and Call Access Codes.

To store:

While on hook, press the Program key (lamp is on).
Press vacant function button to be used to store desired number (lamp is on).
Enter number (include access code if required).
Press function button (lamp is off).
Press Program function button to complete entry (lamp is off).

To use a stored number:

Press function button that represents stored number. (an access line is automatically activated)

Note: Vacant function buttons can also be used to store feature codes, such as last number redial (***), call pickup (14), call diversion/ follow-me, etc. To program, follow the same steps as above.

16. Multiple appearance directory numbers

Allows the same directory number to appear on multiple digital telephones.
Other members cannot access the MDN when it is in use (lamp on).
When you receive an incoming call on an MDN, the MDN lamp will flash and your telephone will ring in accordance with the Ring Option programmed for the MDN.

To place calls:

Lift the handset, press the MDN key and dial.
or
Press the MDN key (lamp on) and dial.

To receive calls:

Lift the handset and press the MDN key.
or
Press the MDN key.

17. Call diversion (DBC 203 and 661 only)

Call Diversion: Allows rerouting of all calls to one of ten 9-character diversion message (seen when your station number is dialed).

1	Diversion message.	Once the ten 9-character diversion message is seen when your station number is dialed. The caller can hang-up. or Dial * to call the preprogrammed answering-point.
2	Calling Station.	The call will be diverted directly to the preprogrammed answering-point if the calling station is: An analog telephone. or A digital telephone without a display.
3	Answering-point display.	A digital telephone answering-point with display will receive your: Diversion message. Station number. Calling party identification.
4	Programming date and time with diversion message.	In addition to the message, you can program date or time to your diversion message. You can program: A 4-digit date or Time of return If your message choice allows for a time of return: The 4-digit date is entered in hour/minutes on a 24-hour basis. If your message allows for a date of return: The 4-digit date is entered as a 2-digit month followed by a 2-digit day.
5	To activate.	Dial * 24 , Digit (0-9), # or Dial 24 , Digit (0-9), , the 4-digit time or date, # Listen for Diversion Tone and disconnect the call. (If you have a call diversion key the lamp will be on)
6	To cancel.	Dial # 24 #, listen for Dial Tone and disconnect the call. or Press the call diversion key. (lamp off)

The following represents the default indications for the diversion message digits:

Number	Message	Date/ Time
1	Lunch	Time
2	Out: Day	Date
3	Out: Bus (Business)	Time
4	Meeting	Time
5	Bus. Trp (Business Trip)	Date
6	Absent	Date
7	Vacation	Date
8	Out: III	Date
9	Seminar	Date
0	Jury Duty	Date

18. Soft keys (DBC 203 and 661 only)

1	Soft key buttons.	F1, F2, F3, F4 (Soft keys) are used to activate feature options based on the current call state.
2	Display.	Feature options for each call will be shown automatically in the bottom row of your display.
3	To use soft keys.	Press the key associated with the feature you would like to activate. Some features may require additional actions (indicated by the submenus below).

19. Using soft keys for different call states (DBC 203 and 661 only)

Current call state	Features requiring additional action
When your telephone is idle.	F1 LOCK	N/A
	F2 ACC	N/A
	F3 AUTH	N/A
	F4 TIMER	Press to use the timer feature.
While in conversation.	F1 ETE	Press to activate send additional digits
	F2 ACC	N/A
	F3 CONF	Press to initiate a conference.
	F4 TIMER	Press to use the timer feature.
After dialing a free internal station.	F1 CAB	Press to activate automatic callback
	F2
	F3
	F4 TIMER	Press to use the timer feature.
After dialing a busy internal station.	F1 CAB	Press to activate automatic callback
	F2 CAW	Press to send call waiting tone.
	F3 CUP	Press to activate call pick-up.
	F4 TIMER	Press to use the timer feature.
After dialing a station that has activated the diversion message feature.	F1
	F2
	F3
	F4 CWF	Press to call the called stations answering-point.
After dialing a busy data extension.	F1
	F2
	F3
	F4 CWF	Press to activate connect when free.

20. Timer (DBC 203 and 661 only)

Soft key button	Function
F1 START (STOP)	To start or stop the timer.
F2 RST	To reset the timer.
F3 TIME (DATE)	To display the timer or current date.
F4 EXIT	To exit the timer feature and return to the main menu.

For more information, contact the IT Services Customer Support Service Team at (858) 534-4277. For troubleshooting, contact the ITS Service Desk, (858) 246-4357 or ext. 6-HELP.