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Phone Model: AT&T Analog Phone

Last Updated: June 19, 2017 12:38:37 PM PDT
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Telephone

Learn about the AT&T single-line analog telephone, with a standard touch-tone keypad and flash button.

The AT&T analog phone:
  • Has both the pulse and tone dialing modes
  • Should always be set in the tone mode

1. Use call hold/ call park

With party on line:
  1. Press Flash button.
  2. Listen for recall dial tone (three beeps and dial tone).
  3. Hang up handset.

2. Retrieve a call from the same phone

  1. Lift handset.
  2. You are connected to the call.

3. Retrieve a call from another phone

  1. Lift handset.
  2. Dial extension where call was parked. Listen for busy tone.
  3. Dial 8. You are connected to call.

Note: Call will remain parked for 3 minutes before re-ringing.

4. Use inquiry/ consultation hold

With party on line:
  1. Press Flash button.
  2. Listen for recall dial tone (three beeps and dial tone).
  3. Dial second party.

5. Go back to first party

Dial 2.

6. Go back to second party

Dial 2.

Note: If second party is busy or does not answer, press 2 key once, listen for the recall dial tone.

Press Flash button again to return to first party.

7. Transfer calls

With party on line:

  1. Press Flash button.
  2. Listen for recall dial tone (three beeps and dial tone).
  3. Dial second party.
  4. Wait for answer, announce call, hang up.
    or
  5. After first ring, hang up.

Note: If second party is busy or does not answer, press Flash button once, listen for recall dial tone.

Press Flash button again to return to first party.

For more information, contact the IT Services Customer Support Service Team at (858) 534-4277. For troubleshooting, contact the ITS Service Desk, (858) 246-4357 or ext. 6-HELP.