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How to Place a Call on Hold

Learn how to place a call on hold, then retrieve it from another phone.

Note: The information on this page is generally applicable to most phone models at UCSD. You may need to check specific information about your phone and the features available to you.

Also see How to Place a Call on Exclusive Hold.

1. Activate the hold feature.

  • While you are on the call, press 8.

2. Retrieve the call you have placed on hold.

  • Lift the handset.
  • Press the access button (1 or 2) that corresponds with the call.
For more information, contact the ITS Service Desk, (858) 246-4357 or ext. 6-HELP.