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How to Use Directed Call Pickup

Learn about directed call pickup, a feature that lets you answer another person's telephone without leaving your desk.

Note: The information on this page is generally applicable to most phone models at UCSD. You may need to check specific information about your phone and the features available to you.

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1. Follow this procedure to answer another person's phone at your desk.

  • Dial the number of the ringing phone.
  • Wait for the busy signal.
  • Press 8.

Note: Directed call pickup will not work if the ringing phone has a busy diversion. (You must hear a busy signal to retrieve the call).

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