How to Transfer Calls

Last Updated: June 2, 2017 12:14:31 PM PDT

Find out how to transfer a call on a digital or analog phone. It is a standard feature on digital and analog phones.

Note: The information on this page is generally applicable to most phone models at UCSD. You may need to check specific information about your phone and the features available to you.

Follow these steps to transfer a call on a digital phone.

Press an unlit access button to place the call on exclusive hold.
Dial the number to which you want to transfer the call.
Either wait for the first ring, or stay on the line to announce the call.
Press the transfer button.

Note: If the line you're trying to reach is busy, press the access button to return to the caller.

Follow these steps to transfer a call on an analog phone.

Press the R, lightning bolt, or flash button.
Listen for a recall dial tone (3 beeps and a dial tone).
Dial the number to which you want to transfer the call.
Either wait for the first ring or stay on the line to announce the call.
Hang up the handset.

Note: If the person you're trying to reach is on the line or doesn’t answer, press the R or lightning bolt, or flash button once and listen for the recall dial tone. Press the R, lightning bolt, or flash button again to return to the caller.

For more information, contact the ITS Service Desk, (858) 246-4357 or ext. 6-HELP.