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How to Transfer Calls

Last Updated: June 2, 2017 12:14:31 PM PDT
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Find out how to transfer a call on a digital or analog phone. It is a standard feature on digital and analog phones.

Note: The information on this page is generally applicable to most phone models at UCSD. You may need to check specific information about your phone and the features available to you.

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Follow these steps to transfer a call on a digital phone.

  • Press an unlit access button to place the call on exclusive hold.
  • Dial the number to which you want to transfer the call.
  • Either wait for the first ring, or stay on the line to announce the call.
  • Press the transfer button.

Note: If the line you're trying to reach is busy, press the access button to return to the caller.

Follow these steps to transfer a call on an analog phone.

  • Press the R, lightning bolt, or flash button.
  • Listen for a recall dial tone (3 beeps and a dial tone).
  • Dial the number to which you want to transfer the call.
  • Either wait for the first ring or stay on the line to announce the call.
  • Hang up the handset.

Note: If the person you're trying to reach is on the line or doesn’t answer, press the R or lightning bolt, or flash button once and listen for the recall dial tone. Press the R, lightning bolt, or flash button again to return to the caller.

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For more information, contact the ITS Service Desk, (858) 246-4357 or ext. 6-HELP.