Skip to main content

System Status: 

Two-Step Login

Find out how to get started and troubleshoot Duo two-step login (multi-factor authentication provider) system.

SMS Authentication Retired

Starting February 12, 2026, the option to authenticate via SMS will be removed for Duo. If you need assistance, contact the ITS Service Desk

Enabling two-step login is the single most important measure UC San Diego can take to protect networks and applications from hackers and other malicious actors. Login credentials are increasingly easy to compromise. They can be stolen, hacked, or guessed, and you may not even know when someone else is using your account.

Two-step login increases account security by preventing anyone but you from accessing your account — even if they know the password. 

Frequently Asked Questions

Find additional information to help you navigate Duo two-step login.

New to campus?

Register your device

I am locked out!

Support portal instructions

How do I connect my new phone?

Reactivate phone number

See how easy it is to register a device

 

        

Helpful articles