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Additional Devices & Preferences

Learn how to re-name existing devices or add new ones, and tell Duo your preferred method of completing two-step login.

Important reminder: In order to add additional devices or make changes, you'll first need to use an existing, registered device to verify your identity!

You're strongly recommended to register multiple devices with Duo because:

  • There may come a time when your primary device is not available.
  • To add a device, you must first log in in using a registered device. For example, if you've only registered your cell phone and it's not available, you won't be able to register a second device without help from the Service Desk. 

Useful links

With removal of the callback option, it is critical to check your devices and make sure you have the correct default device. Avoid being locked out by making sure that you are able to use Duo Push with your default device. For more information on the callback removal, visit Removal of the Callback Option.
Questions? Find step-by-step instructions in Duo's online guide, or if you still need help, contact or call (858) 246-4357.