BIA Team Services

Learn how the ITS BIA Team provides Business Intelligence (BI) Services to UC San Diego Departments.

BIA project workflow

1. BIA evaluates your data analytics need
   • Is your data accessible? Organized?
   • Does your data need to be combined with other data sets?
   • How do your customers like to interact with their data?

   • Is your request part of a larger initiative?

2. BIA works with you to identify requirements and deliverables
   • Do you have a report developer whom you would like to build the reports?
   • Would you like BIA to train your developers to build your reports?
3. BIA liaisons with Data Warehouse and Database Administration teams as needed
   • Not all analysis requires DW/DBA work, BIA can advise you on your options
   • Some solutions require organization processes best developed by the data warehouse team. BIA will coordinate that effort
4. BIA develops the metadata/ package solution
   • BIA uses a process similar to Agile development
   • Solutions are tested in a dedicated QA environment by you

   • BIA actively solicits subject matter expert, developer and/or sponsor feedback

5. BIA supports the solution
   • Report developers or designated business analysts will liaison with end users
   • Modifications post solution delivery are expected as data sources and business needs change
   • You can submit a request for a change whenever needed

BIA supported tools

BI tools are the interface that connects clients with BIA provisioned data sources.

Available tools:

• Cognos Analytics
• Tableau