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Read about the Promapp, a process mapping tool to for UC San Diego continuous improvement.

Promapp is designed to create simplified process maps with the users in mind.  UC San Diego is leveraging Promapp to capture current state processes campuswide.  Using this tool we can identify process improvement opportunities, increase process awareness, and support our staff. 


  • With little or no experience, you can create effective and clear process maps. No more fumbling with boxes and diamonds.
  • The tool creates a clean map that also links across UC San Diego systems.
  • Use common language and functional areas, to share the core of your process steps.
  • Easily upload and share documents within each map.
  • Share your maps with others and gather feedback, even if they don't have access to Promapp.

How UC San Diego is leveraging Promapp

  • Enterprise System Renewal (ESR), Operational Strategic Initiatives (OSI), and Lean Bench are leveraging the tool to capture current state maps.
  • Promapp will be the primary mapping tool for all campus processes moving forward.
  • Teams and individuals are being onboarded through training as part of our gradual rollout.

Getting started

  1. Watch the UC San Diego Introduction to Promapp video.
  2. Watch Process Writing Techniques video.
  3. Complete an in-person or virtual training and sign the User Agreement. *Note: Trainings are currently being provided as-needed by department areas.  Email for more information.
  4. Once the training is complete, you can create and edit maps for your area, and you can view maps from across UC San Diego.

Want to see the "Getting started" steps in Promapp

Select the following link to interact with a map created within the tool. Maps can be shared with any internal or external audience. 

How to log in?

  1. Once you have completed the training you can access the tool by navigating to
  2. Enter your Active Directory login when prompted

Limitations – Promapp is not intended for:

  • Value Stream Transformation (VST) maps
  • Organizational Charts
  • Network Diagrams
  • System Diagrams
  • Conceptual Solution Diagrams

Additional Resources

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