Staff Education & Development Certificate Programs

Formerly Human Resource Management Certificate: This certificate program was developed in accordance with the University of California's Guidelines for Supervisors (PDF). It focuses on essential supervisory competencies such as leadership, communication, planning, goal setting, problem solving, decision making, and performance management in a university setting. Supervisors can also complete a specialization in labor relations.

Enrollment eligibility: You are eligible if you are a supervisor or work leader who currently directs the work of one or more staff employees, whether or not your position is represented by a union. (Directing the work of student employees does not count toward eligibility for this course.) Departmental HR representatives are also eligible to attend.

• Required courses: This certificate program comprises 7 required courses, 1 required curriculum, and 1 elective course. Required courses are:
  • • Behavioral Feedback (formerly Objective Behavioral Feedback)
    • Diversity Education (under review, currently not offered or required)
    • Employment Discrimination Law: News You Need
    • Employment Hiring: Streamlining the Recruitment Process
    • Job Accommodations (formerly Job Accommodations: Saving Jobs, Saving Lives)
    • Performance Management Curriculum
      • Option 1: Complete four instructor-led performance management workshops (approximately 12 hours):
        • UC San Diego Performance Appraisal Process
        • Behavioral Feedback
        • Coaching for Performance
        • The Manager's Role in Employee Development. For your staff, please encourage them to complete the Creating an Effective Individual Development Plan (IDP) course.
      • Option 2: Complete eight e-learning modules and two instructor-led workshops (approximately 12 hours):
        • E-Learning
          • UC Performance Management: Performance Management Overview
          • UC Performance Management: Coaching for Performance and Development
          • UC Performance Management: Conducting Performance Appraisals
          • UC Performance Management: Engaging and Developing Employees
          • UC Performance Management: Giving and Receiving Feedback
          • UC Performance Management: Managing Corrective Action
          • UC Performance Management: Motivating, Recognizing and Rewarding Employees
          • UC Performance Management: Setting Expectations and Individual Performance Goals
        • Instructor-led
          • Creating An Effective Individual Development Plan
          • UC San Diego Performance Appraisal Process
    • Supervisory Training Laboratory
• Elective courses: To complete the certificate, you must also take one of these elective courses:
  • Best Practices for Employee Disability Management
  • Workplace Bullying, Fear and Building Trust (formerly Common Leadership Challenges: Workplace Bullying, Fear and Building Trust)
  • The Supervisor's Toolkit in Dealing with the Troubled Employee (formerly Supervisor's Role in Sustaining Quality Management While Dealing With the Troubled OR Problem Employees; or Managing the Troubled or Problem Employee)
  • Managing Workplace Conflicts series:
    • Leading Teams: Dealing with Conflict (e-course, 1 hour)
    • Handling Team Conflict (e-course, 30 minutes)
    • “Conflict Resolution” video course from the Self Study Library (DVD/VHS, 29 minutes; under review, currently not offered or required)
  • Risk Management - Your Role in Managing Departmental Exposures
• Labor Relations Specialization: To complement the Supervision Certificate program, you can complete the Labor Relations Specialization if you are officially designated as "supervisor" by your department in accordance with Human Resources Department requirements. This specialization provides information and resources to carry out supervisory responsibilities within the guidelines of the Higher Education Employer-Employee Relations Act (HEERA). The required course:
  • How to Manage in a Union Environment
• Request your certificate: After completing the required coursework, request your certificate by sending a list of the courses you have taken (with dates of completion) to Staff Education & Development, Mail Code 0922 or via e-mail. A copy may be placed in your employee file as a permanent record of your attendance in staff development activities. You can review your training history at UC Learning Center or Blink MyTraining.
  • Note: The certificate indicates that you have completed the program, and it may be useful documentation when you are applying for a job. As in all cases, decisions about reclassification and hiring are at the discretion of the appropriate authorities according to university policies and practices.

With the introduction of the UC People Management Series and Certificate, the Performance Management certificate offered by Staff Education & Development has been superseded and we encourage you to complete the UC People Management Series and Certificate.

This certificate program can help you develop your ability to direct the work of others and prepare you for supervisory responsibilities appropriate to the work leader role. The program comprises 7 required courses and one elective course. It has no eligibility requirements.

• Required courses:
  • Work Leader Training Laboratory
  • Accountability that Works (Under review, currently not offered or required)
  • Mindful Worklife: Emotional Integration and Relationships (formerly Building Productivity Through Respect and Dignity)
  • Developing Your Assertive Skills
  • Diversity Education (under review, currently not offered or required)
  • Motivating the Student Employee
  • Training One-on-One
  • The Practice of Listening (currently not offered or required) 

Request your certificate: After completing the required coursework, request your certificate by sending a list of the courses you have taken (with dates of completion) to Staff Education & Development, Mail Code 0922 or via e-mail. A copy may be placed in your employee file as a permanent record of your attendance in staff development activities. You can review your training history at UC Learning Center or Blink MyTraining.

• Note: The certificate indicates that you have completed the program, and it may be useful documentation when you are applying for a job. As in all cases, decisions about reclassification and hiring are at the discretion of the appropriate authorities according to university policies and practices.

This certificate program (formerly known as the Training Certificate) can help you develop your ability to train others.

• Required courses:
• Creativity and Innovation (Under review, currently not offered or required.)
• Managing Meetings and Groups Effectively (formerly Facilitating Groups: The Basics)
• The Practice of Listening
• Practicum: Applying Instructional Skills
• Training Adults at Work: Principles (It is recommended that you take "Training Adults at Work: Principles" before taking "Designing Workplace Training.")
• Designing Workplace Training
• Training One-on-One
• Presentation Skills

• Request your certificate: After completing the courses, obtain your certificate by submitting a list of courses taken (with dates) to Staff Education & Development, Mail Code 0922 or via e-mail. A copy may be placed in your employee file as a permanent record of your attendance in staff development activities. You can review your training history at UC Learning Center or Blink MyTraining.
  • Note: The certificate indicates that you have completed the program, and it may be useful documentation when you are applying for a job. As in all cases, decisions about reclassification and hiring are at the discretion of the appropriate authorities according to university policies and practices.

The Department Safety Coordinator (DSC) Certificate improves workplace safety culture by exposing participants to a broad array of Environment, Health, and Safety courses. Participants develop essential safety leadership competencies such as facilitating, communicating, planning, goal setting, problem solving, and decision making.

• Required courses:
  • Computer Ergonomics: Train the Evaluator
  • Department Safety Coordinator Orientation
  • Driving UCSD Vehicles & Electric Carts
  • Risk Management - Your Role in Managing Departmental Exposures
• Elective courses: To complete the certificate, you must also take one of the following courses:
  • Best Practices for Employee Disability Management
  • Biosafety: Bloodborne Pathogens Training and Annual Refresher (E-Course)
  • Dealing with Emergencies at UCSD
  • UC Laboratory Safety Fundamentals (E-Course)
  • Radiation: Safety Seminar
• Additional elective courses: To complete the certificate, you must also take 3 of the following courses:
  • • Accountability That Works (Under review, currently not offered or required)
    • Mindful Worklife: Emotional Integration and Relationships (formerly Building Productivity Through Respect and Dignity)
    • Developing Your Assertive Skills
    • Diversity Education (under review, currently not offered or required)
    • The Practice of Listening
    • Training One-on-One
• One-on-one consultation: After completing the required coursework, schedule a one-on-one consultation with an EH&S specialist to discuss integrating basic health and safety principles into your workplace. To schedule, contact the EH&S Safety Training Manager, (858) 822-5974.
• Request your certificate: Request your certificate by sending a list of the courses you have taken (with dates of completion) together with EH&S interview documentation to Staff Education & Development, Mail Code 0922 or via e-mail. A copy may be placed in your employee file as a permanent record of your attendance in staff development activities. You can review your training history at UC Learning Center or Blink MyTraining.
  • Note: The certificate indicates that you have completed the program, and it may be useful documentation when you are applying for a job. As in all cases, decisions about reclassification and hiring are at the discretion of the appropriate authorities according to university policies and practices. This certificate is encouraged, but not required to become a department safety coordinator, and completing the certificate will not automatically result in your being appointed a department safety coordinator. Department safety coordinators are designated by the department or work unit supervisor, manager or principal investigator.

Academic Personnel Services offers a series of courses through Staff Education & Development to assist staff in developing their knowledge and skills in the following areas: academic personnel policies and processes, employee relations, the Payroll/Personnel System, and AP On-Line Recruit.

Staff who complete all required courses in the Basic Academic Personnel series will receive the Basic Academic Personnel Certificate. The Advanced Academic Personnel Certificate can be earned by completing all the Basic Academic Personnel Certificate courses and all the required Advanced courses. The courses may also be taken individually by those who do not wish to obtain a certificate.

Staff who began the previous Academic Personnel Certificate format prior to September 1, 2017 may contact the Academic Personnel team for more information regarding their certificate status.

• Basic Academic Personnel Certificate Required courses (login required):
  • Introduction to Academic Personnel eCourse
  • OARS Recruit System eCourse (previously ADEO Recruit System eCourse)
  • Non-Senate Instructional Unit Overview and Contract Changes
  • The Academic Review Process  (Instructor-Led Training or eCourse) (Prerequisite: Complete Introduction to Academic Personnel eCourse)
  • The Academic Appointment Process Part 1 eCourse (Prerequisite: Complete Introduction to Academic Personnel eCourse)

  • The Academic Appointment Process Part 2 eCourse (Prerequisite: Complete Introduction to Academic Personnel eCourse and The Academic Appointment Process Part 1 eCourse)

• Advanced Academic Personnel Certificate Required Courses (login required):
  • Academic Leaves and Family Accommodations 
  • Introduction to Academic Employee Relations
  • Preparing the Biobib (prerequisite: registered for or completed Academic Personnel: The Academic Review Process)
  • Diversity Education (under review, currently not offered or required)
  • AP Advanced Topic Seminar (must attend at least one)
  • OARS Academic Recruitment Advanced
• Obtain your certificate: After completing the required coursework, Staff Education & Development will begin to process your certificate and will send it to you via interdepartmental mail to the mail code that is on file. A copy of the certificate may be placed in your employee file as a permanent record of your participation in this staff development program. You can review your training history at UC Learning Center.
  • Note: The certificate indicates that you have completed the Academic Personnel Certificate Program, and it may be useful documentation when you are applying for a new position. As in all cases, decisions about reclassification and hiring are at the discretion of the appropriate authorities according to university policies and practices.