Conflict Management
Last Updated: February 2, 2026 8:15:20 AM PST
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Use these links to help you resolve conflicts in the workplace.
People Leader Support Series:
Conflict Resolution
The next two-part series Conflict Resolution Tools and Strategies for Supporting Employees (February 24 and April 14), will focus on assessing conflict styles, discussing UC San Diego scenarios, and translating strategies to action plans. We recommend registering for both sessions as they each address different aspects of resolving conflict.
Part One – February 24
Conflict Management Part 1 focuses on tools, strategies, and scenarios tailored to the UC San Diego community.
Part Two – April 14
Conflict Management Part 2 continues the conversation by focusing on tools, strategies, and scenarios tailored to the UC San Diego community.
Conflict Managment Resources
About Conflict Management: Learn sources of conflict and ways to resolve it.
- Formal Conflict Management: Find out about formal steps to resolving conflict.
- Informal Conflict Management: Link to support resources.
How to:
- Interact with Difficult People: Tips on working with difficult people.
- Handle Conflict in the Workplace: Strategies to help you handle conflict.
- Respond to a Complaint: A guide for managers and supervisors.
Learn about how to get more help below.
Forms, policies, and guidelines
- Contact Employee Relations for relevant forms.
- Collective Bargaining Agreements: Link to a list where you can find your union's collective bargaining agreement.
- Complaint Resolution policy: Link to complaint resolution in the Personnel Policies for Staff Members.
- Non-harassment/ Nondiscrimination: A definition and summary of UCSD’s policy.
Contacts
- Employee Relations: Link to this office if you need assistance handling a conflict.
- Labor Relations: If you are a supervisor or manager, contact this office for guidance in handling a complaint or grievance.
- Ombuds Office: This office facilitates communication and assists people with concerns that arise at the university.