CMS Training and Access
Find out how to gain access to the campus CMS.
Required Steps for Access
You must be provisioned in the CMS before you can log in. Workplace Technology Services (WTS) offers online training, provides documentation, and provisions all users. Here's what you need to do to get started:
1. Email us
Send an email to wts@ucsd.edu asking for access to the CMS training. You'll receive a response through a Service Now ticket about getting access to the CMS Sandbox training site.
Note: If you will be requesting access to medschool.ucsd.edu, email somcommunications@ucsd.edu for approval before you start the training process.
Account requirements: You'll need an individual business systems account with department access. You can't use a group email account, a student account or an @health.ucsd.edu account. Read more about account requirements. If you don't have the proper account type, we will respond with information on how to acquire it.
For smooth processing, email us from the email associated with your business systems account, or provide your business systems username in the body of the email.
2. Complete self-directed exercise
Download the CMS Exercise (Word) and work through the steps of creating content in the CMS Sandbox training site.
The final steps of the exercise instruct you to email wts@ucsd.edu for a review. Include:
- the URL of your published training page
- the URL of the CMS site(s) you need access to
You'll again receive a response through a Service Now ticket. We'll check your work and let you know if we see any issues. We may ask you to make edits to your page before giving you access to a live site.
Once we see that your exercise has been successfully completed, we'll give you access to your requested CMS site(s).
Recommended Next Steps
- Review additional training: The training exercise only covers the basics. Make sure to review the CMS training documentation, guide to web writing, and style guide.
- Learn about working in Blink: If you are working in Blink be sure to review the differences between Blink and the Sandbox training site.
- Work with your fellow site editors: Contact your site manager and other subject matter experts to collaborate and ensure consistency across your site.
Related Topics
Account requirements
You will need an individual business systems account with department access before we can grant access to the training site. You can't use a group email account, a student account or an @health.ucsd.edu account.
Business Systems
If needed, you can self-register for a business systems account.
Department Access
Contact your Departmental Security Administrator (DSA) if you have questions about setting up department access.
- Find your DSA by email
- Find your DSA by department
- Note: Most students have to be promoted to department business systems access. DSAs, follow the instructions in AccessLink.
- Note: Affiliate accounts require promotion to departmental account in order to get access to the CMS. Contact wts@ucsd.edu if you have questions about this.
Lost access
If you previously had access but can no longer log into the CMS, contact wts@ucsd.edu to reset your access.
The most common cause for loss of access is a change in your business system credentials. For example, changing your name or moving from one department to another.
UC Learning training credit
If you want, you can self-report your completion of training of "Using the Campus CMS" to Staff Education, so there's a university record. Here's how to fill out the report:
- Name: Using the Campus CMS
- Activity code: leave blank
- Description: leave blank
- Activity type: select Self-Reported Training
- Media Type: elearning/ virtual training
- Delivery Method: elearning
- Content Type: Technology
- Cost: leave blank
- Start Date and time as well as the End Date and time
- Score: leave blank
- Duration: leave blank
- Credit Hours: leave blank
- Activity Organizer: Workplace Technology Services
- Name of the presenter: leave blank
- You can select to hide the training from managers or to not show the training on your transcript. Click OK when you have entered all the information. Unless you selected to not have the training show on your transcript, you should now see the information on your transcript.
Email questions to wts@ucsd.edu and include the site/page(s) you are working on.