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Can't Receive Calls on the Second Line or Access 2

If you can't receive calls on your second line, use this checklist to help solve the problem.

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Check the accept-second-call button.

  • The accept-second-call button must be illuminated in red to receive a call.

Cycle the accept-second-call button.

  • Press and release the button a couple of times to ensure that the feature is released.

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