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Difficulty With Calls to Computerized Systems

If you're having trouble placing credit card calls or calls to pagers or other computerized systems, use this checklist to help solve the problem.

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Check the phone number.

  • Ensure that the number you are dialing is correct by comparing it to a reliable source.

Dial the phone as you normally would.

  • If you don't make a connection, proceed to the next step.

Press additional numbers.

  • Press 9 or the Dial Add'l Digits button before you dial additional digits, such as extensions or credit card numbers. This allows the additional digits to be processed.

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