Student Receivables Overview

Information and resources about managing student receivables.

Definition of accounts receivable

"Accounts receivable" refers to the revenue brought into UCSD through the billing process for services or supplies that UCSD departments provide to outside entities.

Departments work with University Billing Services (UBS), a unit within Student Financial Solutions, to enter these charges into UCSD's central records system, ISIS (which is linked to IFIS), and to monitor account status.

Accounts are classified in two ways: Student debt and non-student debt.

Student debt

Information about student debt can be found on our SFS Website. 

Non-student debt

• Employees and Entities
  • If invoices are collectible, accounts may be held from the normal collections procedure. If not, they may be assigned to a collection agency

Resources for accounts receivable managers

If you manage accounts receivable for your department, link to these resources for background information and step-by-step processes:

• Accounts receivable guidelines
• Accounts receivable roles

• Setting up an account

  • How to Get an ISIS Category Code
  • How to Request an ISIS Detail Code

• Invoicing and billing

  • ISIS Billing Statement Calendar
  • Cashiering Services: How to Make a Deposit

• Managing and troubleshooting accounts

  • Accounts Receivable Management Tools
  • Troubleshooting Your ISIS Accounts Receivable

• Write-off and collection process, including

  • Completing the Recommended for Write-off Report
  • Collecting on delinquent accounts
  • The role of UBS in the collection process