Student Financial Solutions

Student Financial Solutions (SFS) is a multi-divisional organization that provides a broad range of services and programs encompassing student account management, student billing services, loan administration, campus card services and payment and deposit services to students, faculty, staff and community. We strive to deliver a unified student-centered financial solution through partnership, communication and innovation while creating a positive client experience.

• Campus Cards offers a one-card solution and issues campus identification cards to students, faculty, staff, and affiliates. The card is used for official campus identification, building access, meal plan access, vending machines, and access to other services and amenities across campus. 
• Cashier Services is the official, central depository for the collecting, receipting, and processing of funds for the University.  They ensure that all payments and deposits are safeguarded and accurately applied to each student and/or departmental account in a timely manner.
• Student Billing and Account Services oversees student and third party sponsorship billing, disburses student aid and refunds, processes agency scholarship checks, and provides client support for account inquiries. This team supports campus departments with detail code creation and resolves Oracle GL/PPM variances associated with ISIS AR.
• The Financial Support team maintains collections of campus based loans and student receivables, advises students on loan repayment options, and hosts financial webinars for students.

Client Experience

Enhance client experience that achieves operational and service excellence

• Deliver consistent and unified approach to serving students
• Utilize innovative methods to engage and enhance our client experience

What campus needs to know:

• One single place to direct students for support

Modernization

Reinvent and modernize our services and processes

• Transition to paperless and cashless environments
• Capitalize on investment of new technology to implement lean processes and new services

What campus needs to know:

• Opportunity for campus departments and student organizations to create their own storefront with e-market solutions
• Replace outdated student information system (ISIS) for managing student billing and payment with a more progressive and flexible system

Talent Management

Promote talent, learning, and growth.

• Create opportunities for knowledge sharing, cross-training, and career development for staff and student employees
• Safeguard mental health and well being of team members

What campus needs to know:

• Ensure continuity of services by retaining talent and having a succession plan

Contact us through UC San Diego Services & Support and select the corresponding service in the About and Related to fields listed below: