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UC Learning Center Support

Read about how to get support for the UC Learning Center.

 

UC Learning Center LMS Support through the Employee Center Portal

Support is available on UC San Diego's Employee Center, providing help for HR support and system needs.

Log in to submit your UC Learning Center support requests. You can also type support.ucsd.edu/esc into the web address URL area of your browser.

Note: For UC San Diego Health employees, visit and log into the Health HR website to submit a UC Learning Center request form.

The LMS Support team can assist you with UC Learning Center login

  • Course registration activities
  • Online course launch and completion
  • Transcripts and certificates
  • Instructor support
  • Manager tools
  • Data requests
  • and more!

How to submit requests to the UC Learning Center support team on the Employee Center

  1. Log in to Service and Support Portal.
  2. Select Human Resources tile to open the Employee Center.
  3. In the Contact widget, select Ask us a Question.
  4. Fill out Subject and Description.
  5. In Category dropdown, select HR Systems.
  6. In the Specifically dropdown, type UCLC and select the appropriate topic.
  7. Click Submit.
  8. After you submit your question, you will receive an email notification that a case has been created for you. You will also receive email notifications with follow up and resolution information.
  9. All emails sent to lms-support@ucsd.edu automatically create a ticket in ServiceNow.

Note: For UC San Diego Health employees, visit and log into the Health HR website to submit UC Learning Center support requests.

UC San Diego campus users, contact us via the Employee Center (login required)
UC San Diego Health users, submit a request with the Health HR website (login required)