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Common Issues with Online Courses

Learn more about common issues with online courses available through the UC Learning Center. Locate the course that is causing issues below and the relevant issues with that course.

If the issue is not listed below or if you have additional questions, please submit a support request via the Employee Center.

UC Sexual Violence and Sexual Harassment Prevention

The UC Learning Center shows that I have previously completed this training, do I need to do it again?

The UC Sexual Violence and Sexual Harassment Prevention training is required to be taken every two years. For more information on Compliance and Required Training, visit this link:

If you received a notification indicating that you have been assigned this course, that the course is about to expire, or that it is overdue; your certificate has expired (or is about to expire) and you are required to retake this course to renew your certification. 

To retake the course, click on the START button and you will be able to go through the course content and receive an updated certificate of completion. 

I was assigned the wrong version of this course.

The UC Learning Center assigns courses based on job information reported by UCPath. Faculty, supervisors, managers, MSP roles, and those with a "Special Training Required" code in UCPath must complete the longer faculty, supervisor, and MSP version of the course. Please check in with your department's HR person to ensure that your employee profile in UCPath is up to date. If any changes are made on your UCPath profile, please allow 2-3 days for this information to be reflected in the UC Learning Center and at that time you will be assigned the appropriate version of this course.
UC San Diego campus users, contact us via the Employee Center (login required)
UC San Diego Health users, submit a request with the Health HR website (login required)