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Logistics Receiving and Delivery

Read about the logistics Receiving and Delivery Department

Alert

Logistics is open in a limited capacity during COVID-19 to service campus’ essential works. Please visit IPPS Status During COVID-19 for the most recent updates to our hours and services. 

Logistics is located at 7835 Trade St., Suite 100 (map), is the primary delivery location for incoming packages as required by UCSD policy. Logistics protects your packages from damages and shortages, and deals with any freight claims.

Note: Avoid using this address to receive personal packages. Logistics retains the right to return personal packages that are received for faculty or staff.

*Warning: If you receive a suspicious-looking package, call University Police at (858) 534-4357. See the USPS website for guidelines and characteristcs of suspicious packages.

Addressing Incoming Packages and Letters

Campus (Preferred Address) 

Off-Campus or Direct (Priority Delivery)

Official Campus Mailing Address

  • University of California, San Diego
  • Name of contact person or person receiving goods and Mail Code
  • Building name and room number
  • Purchase order number, if any
  • 7835 Trade St., Suite 100
  • San Diego, CA 92121    
  • University of California, San Diego
  • Name of contact person or person receiving goods and Mail Code
  • Building name and room number
  • Purchase order number, if any
  • Street address
  • City, State, ZIP Code 
  • University of California San Diego
  • Name and department
  • 9500 Gilman Dr. or alternate street address (see below), plus # Mail Code
  • La Jolla, CA  92093 - Mail Code

 

 

 

Package Pickup

Exception: Logistics strictly enforces U.S. Department of Transportation regulations that require only certified employees to transport packages containing hazardous materials. If your package contains hazardous materials you will not be allowed to pick your item up and transport it to campus. 

Pickup hours are weekdays, 8 a.m. –  2 p.m. 

  1. Enter through the office door marked Suite 100.
  2. You will be required to provide:
    1. Provide the tracking number(s) of the package you would like to pick up
    2. A picture ID. Acceptable forms include:
      • Driver's license
      • UCSD campus/ staff ID card
    3. Your signature

Package Tracking

To track a package follow these steps: 

1. Get the tracking number for your package and the name of the carrier.

Contact the vendor and get the following information for your package:

  • Name of the carrier (a company that transports goods)
  • Tracking number

2. Track your package through the carrier

Ensure your package has arrived at Logistics. Do so by tracking the item through the carrier website.

  • Customers should first search the package in the external FedEx, UPS or USPS sites and then, once they’ve confirmed it is at UC San Diego, track it using the Tracking: Logistics to Campus feature. Links to FedEx, UPS, and USPS tracking sites are conveniently accessible via the Logistics Portal.

3.Track your package in the Logistics Portal!

Visit The Logistics Portal (VPN Required) and login with your SSO to easily search and track all of your packages.

  • Select the “Tracking: Logistics to Campus” icon to track a package using the tracking number in the Item Field or use the left panel to enter other package information such as purchase order number (PO) or Recipient Name.
  • Status key:

Status

Received

Staged for Delivery

Delivered

Delivery Attempted

Meaning

Received & Processed by Logistics

On Delivery Truck to Campus

Delivered to Recipient Location

Delivery was Attempted

Note: When Logistics processes your package you will receive an email from “ do-not-reply@ucsd.edu” letting you know we have your package and it will be delivered the next business day (unless it is equipment that needs special services. In that case we will reach out to the customer to discuss)


*To view all packages that have been associated with your employee ID click on the "Your Delivery & Request History" icon


4. Can’t find what you need?

Contact our team via the UC San Diego Services & Support provide us with the tracking number and the purchase order number (if applicable) or your package

Perishable Packages

How Logistics Manages Perishable Packages

  • Logistics has the capabilities to store packages in ref, freezer -20, deep freeze (-80).
  • Logistics will store packages according to the suppliers’ storage instructions on the outside of the box.
  • If you are are unsure of whether the supplier has properly provided proper storage instruction, notify us via the UC San Diego Services and Support portal.
  • If a perishable package is delivered to Logistics on a Friday or the day before a Holiday, it will be delivered the same day (if resources permits).

Large Freight Delivery

When you're expecting a large freight delivery please contact us through the UC San Diego Services & Support portal too coordinate. 

If items come in that is on a pallet or equipment, receivers will reach out to confirm: all that you have and index (for uncrating and assembly charges) Logistics will coordinate with Moving Services.

Logisitcs needs the following information to deliver a large freight shipment to your department:

  • Delivery location
  • Name of contact person
  • Phone number of contact person

Note: Logistics does not provide storage for large freight shipments. Make sure you are ready to receive your package before delivery. If you need to have your items stored see Self-Storage 

Moving Service Involvement 

If items arrive at Logistics on a pallet or is a piece of equipment, a Logistics Receiver will reach out to confirm:

  • If you want the item uncrated or assembled
  • You need furniture or other equipment moved to make room for the large shipment.

The Logistics Receiver will help coordinate the delivery of the freight with Moving Services.

Moving Services provides these services at an additional cost charged to your index. To estimate your costs, see Moving Services.

Find answers, request services, or get help from our team at the UC San Diego Services & Support portal.