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Student Mail

Winter Break Alert

Please note that mailroom hours may vary during the Winter break. Any packages received during the break will not be returned to sender. Instead, they will be securely stored in the mailrooms until you return to campus.

Student Mail currently services eleven locations on campus for students to pick up package deliveries safely and easily! Packages will be automatically routed to whichever location is closest to the student's place of residence. Your package notification email from Student Mail will include the pickup location.

Check below to find which parcel center you will be collecting your packages from, determined by your box number.

 

Undergraduate Parcel Centers Hours & Locations

Parcel Center

Box Numbers

Directions

Hours

The Trove

  • Marshall College
  • Warren College
  • Muir College
  • Pepper Canyon East
  • Matthews Apartments

35000 - 35999

40201

45000 - 45999

50000 - 50999

65000 - 65999

68000 - 68999

Price Center, along Library Walk near Sun God Lounge

Mailing Services
Weekdays 9 a.m. - 3 p.m.

Self-Service Lockers
Refer to Price Center Hours

Seventh College
10000 - 10999 Building 2, Ground Floor Entrance

Weekdays 10 a.m. - 4 p.m.

Saturdays 9 a.m. - 2 p.m.*

*Temporary & Subject to Change

Eleanor Roosevelt College
20000 - 20999 ERC Student Activity Center

Weekdays 10 a.m. - 4 p.m.

Saturdays 9 a.m. - 2 p.m.*

*Temporary & Subject to Change

Revelle College
70000 - 70999 Argo Hall – Multipurpose Room, Room 118

Self-Service Lockers
24/7 with ID card access

Oversized & Expired Packages
Refer to your email for further information.

North Torrey Pines Living and Learning Neighborhood
(Sixth College)

55000 - 55999

Hospitality Information (HI) Package Room @ Tapestry Loading Dock

Weekdays 8 a.m. - 9 p.m.*

Weekends 9 a.m. - 3 p.m.*

*Check Hi Desk Blink page for modified hours.

Theater District Living and Learning Neighborhood
(Eighth College)

88000 - 88999

Hospitality Information (HI) Package Room @ Northside of Survivance Building

Weekdays 8 a.m. - 9 p.m.*

Weekends 8 a.m. - 4 p.m.*

*Check Hi Desk Blink page for modified hours.

Pepper Canyon West Living and Learning Neighborhood

60000 - 60999

Hospitality Information (HI) Package Room @ Ground floor of the Rya building main doors located on the north side

Weekdays 8 a.m. - 9 p.m.*

Weekends 8 a.m. - 4 p.m.*

*Check Hi Desk Blink page for modified hours.

Rita Atkinson
80000 - 80999 Rita Atkinson Front Desk
Varied hours

Note: Parcel centers at Seventh and ERC are normally closed on weekends. All locations are closed during University holidays and closures, unless otherwise noted.

Note: Only parcels will be picked up from the parcel centers. Regular mail will still be sent to the student's mailbox in their respective college.

Graduate Parcel Center Hours & Locations

Parcel Center

Box Numbers

Directions

Hours

Mesa Nueva 1001 - 3642  Building A (Cala), west end

Weekdays 8 a.m. – 8 p.m.

Weekends 9 a.m. – 1 p.m.

Nuevo West 3700 - 4335 Ola Parking Structure, next to mailboxes across from Cala

Weekdays 8 a.m. – 8 p.m.

Weekends 9 a.m. – 1 p.m.

Nuevo East 4501 - 6048 Exchange Bldg. first floor

Weekdays 8 a.m. – 8 p.m.

Weekends 9 a.m. – 1 p.m.

One Miramar Street 929000 - 929999 Residential Services Bldg. 5 first floor, near mailboxes, past the elevator

Weekdays 8 a.m. – 8 p.m.

Weekends 9 a.m. – 1 p.m.

 

Note: All locations are closed during University holidays and closures, unless otherwise noted.

Note: Only parcels will be picked up from the parcel centers. Regular mail will still be sent to the student's mailbox at their respective residence neighborhood.

Additional Student Mail and Package Info

 

Remember to check your package notification email to confirm your parcel center pickup location. Read the notification carefully. It may contain special instructions that direct you to a different location during peak times.

You might receive a delivery email from your package carrier. This just means that your carrier delivered your package to the Student Mail warehouse and still needs to be processed and delivered to the correct parcel center. 

We appreciate your support as we continue to evolve the student package experience to bring you added convenience, expanded services, greater access, and an increased level of safety. Thank you for your feedback and support.

Addressing Packages and Mail

Make sure that everyone who sends you mail uses your full name and address, including your box number.

When ordering items or mail to be delivered to you:

  • Use the official UC San Diego mailing address for Undergraduate students:
    • STUDENT NAME (as registered at UCSD)
      BOX NUMBER (assigned 5 digit mailbox)
      9450 GILMAN DR
      LA JOLLA CA 92092-0100
  • For Graduate students, your mailing address depends on your Graduate and Family Housing community:
    • STUDENT NAME (as registered at UCSD)
      BOX NUMBER
    • STREET ADDRESS (one of the following):
      • One Miramar Street: One Miramar Street, La Jolla, CA 92092-0100
      • Mesa Nueva and Nuevo West: 3869 Miramar Street, La Jolla, CA 92092-0100
      • Nuevo East: 4067 Miramar Street, La Jolla, CA 92092-0100

If the address on the vendor's mail, USPS, UPS, or FedEx label does not include the correct street address and box number as shown above, it will most likely be delayed.

Make sure everyone who sends you mail has your full name and address, including your mailbox number.

Remind friends and family to use your full name (no nicknames) and your correct address when sending you mail. Incorrectly addressed packages will be delayed or returned.

Remember to notify contacts, vendors, friends, and family of your address changes.

Bulk mail is not delivered. Example: general solicitation, free samples, coupons, etc.

Sending Packages and Mail

 

Visit The Trove for all your shipping needs!

Take advantage of our university-negotiated, discounted shipping rates! Stop by The Trove to ship your mail and packages and save money.

  • Packages sent through the U.S. Postal Service can be mailed from the The Trove.
  • Deadlines for mail to go out the same day:
    • 1:00 p.m. : USPS Priority Express Mail
    • 2:00 p.m. : FedEx, FedEx Express, and UPS Packages
    • 3:00 p.m. : Regular Mail

You can purchase postage at these locations:

The Trove

 Logistics Student Mail has implemented contactless smart lockers at The Trove parcel center located on the corner of Library Walk and Geisel Library. Our priority is to enhance the student experience, one step at a time, by catapulting our operation into the next generation of logistics. We are excited to share this experience with YOU! 

The Trove is currently serving the following communities:

  • Marshall (35001 - 35700)
  • Warren (45001 - 45900, 40201)
  • Muir (50001 - 50373)
  • Pepper Canyon East (65001 - 65720)
  • Matthews Apartments (68001 - 68352)

Package Tracking

Students can use the Logistics Portal to:

  • See their historical packages 
  • Track any packages for which they have received an email

Note: Login with SSO/VPN is required.

General Student Mail FAQs

I can’t find my package...help!

  • Logistics Student Mail is doing its best to keep up with the overwhelming truckloads of packages arriving at UC San Diego!  If you have not received a notification email from UCSD Logistics Student Mail, it means your package has not yet been received into our package tracking system.  Please wait patiently for your package to be processed, and if you haven’t received a notification within a few business days, let us know (studentmail@ucsd.edu or Submit a Support Case Ticket). Once you do receive your notification email, please double check the email to confirm the appropriate parcel center location for pickup.

How should packages and mail be addressed?

  • Be sure to use the following full shipping address when ordering packages and mail as shown below:
  • Use the official UC San Diego mailing address for Undergraduate students:

STUDENT NAME (as registered at UCSD)
BOX NUMBER (assigned 5 digit mailbox)
9450 GILMAN DR
LA JOLLA CA 92092-0100

  • For Graduate students, your mailing address depends on your Graduate and Family Housing community:
STUDENT NAME (as registered at UCSD)
BOX NUMBER
STREET ADDRESS (one of the following):
  • One Miramar Street: One Miramar Street, La Jolla, CA 92092-0100
  • Mesa Nueva and Nuevo West: 3869 Miramar Street, La Jolla, CA 92092-0100
  • Nuevo East: 4067 Miramar Street, La Jolla, CA 92092-0100

What do I need to bring to pick up a package?

  • To pick up your package, please bring your student ID and provide your mailbox number. The mailbox number should be included in the email alert received.

Can a delegate be sent to retrieve a package in the case that I am unable to go myself?

How long can packages be held at the parcel centers?

  • Packages can be held at the parcel centers for 5 business days before the student receives a second alert to pick up their package. If packages are failed to be picked up within the next 3 business days, the packages may be returned to the sender. Depending on the time of year, hold times may be extended.

How are campus mailboxes assigned?

Is student mail delivered the same day it is received by Student Mail Services?

  • Yes, student mail is delivered the same day as Logistics receives it from the U.S. Postal Service.

How should packages and mail be addressed to the vendor?

  • Make sure you (or your parents) use your full shipping address when ordering from a vendor.

How can I ensure safety of my mailbox?

Will mail be forwarded to me after I graduate?

  • Logistics will forward your USPS mail for a maximum of 60 days after spring quarter ends. When you are prepared to forward your mail and no longer receive mail on this campus, update your current mailing address on Tritonlink OR submit a Student Support case at support.ucsd.edu to request an address change for forwarding.
  • Note: We are only able to forward United States Postal Services (USPS) items within the US. All other carriers (UPS, FedEx, DHL, AMZL, etc... ) must be picked up in person or returned to the sender.

How long will it take for my package to be ready for pickup after it is processed?

  • Due to the high volume of students and packages, processing times may be delayed by 1-3 business days. Under normal circumstances, processing typically takes about 1 business day. For example, if your package arrives on a Friday, you will likely receive an email from Student Mail by Tuesday or Wednesday at the latest. (Please note that Student Mail does not process mail on weekends.)

Can I have oversized packages delivered?

  • Yes, Student Mail accepts packages of all sizes and weights. However, please note that larger or heavier items may require special arrangements for pickup.

How do I get my letter mail?

  • For letter mail, please contact ResLife to obtain your locker combination, as Student Mail does not have access to this information.

Can I receive packages from any carrier?

  • Yes, Student Mail accepts packages from all carriers.

I had something delivered that needs a one-time password or signature, what should I do?

  • You do not need to do anything on your part, Student Mail will sign for the packages and void the one-time password.

How do I order packages to the Amazon lockers and not Student Mail?

  • When ordering from Amazon, be sure to select your preferred locker for delivery before entering any address details. If you start by typing an address instead, your package may not be delivered to the locker and could be lost due to an incorrect address.
Find answers, request services, or get help from our team at the UC San Diego Services & Support portal.