Check Logistics Charges

1. Select the Projects icon from your Oracle Dashboard. Then select the Costs icon:
2. Select the Tasks icon on the right side of the resulting screen:
3. Select the “Manage Project Costs” link from the resulting list.
4. Enter your Project and Task Number on the search screen.  Include the Expenditure Organization of the charges you wish to review (see table below).

5. Select a transaction from the resulting list.
6. The resulting Expenditure Item screen will display all information associated with the debit (positive number) or credit (negative number).
7. The purpose for the Expenditure Item will be listed in the “Original Transaction Reference” field at the bottom of the screen.
8. If you need further clarification on your Logistics charge, please submit a case to Services & Support and include your Project & Task Number and the Original Transaction Reference.

For UCSD departments that have their own FedEx or UPS account numbers and/or conduct their own FedEx or UPS shipments, please access SHIPS (SSO).

How to assign payment to individual shipments:

1. Select Account.
2. Click the check box next to each shipment to be approved, or select all by clicking the check box at the left of the header row.
3. For each shipment, enter a Project, Task, and Funding Source (if applicable).
4. Click 'Approve Selected Shipments' button.

How to assign payment to multiple shipments:

1. Select Account.
2. Enter a Project, Task, and Funding Source in top section.
3. Click the check box next to each shipment to be approved, or select all by clicking the check box at the left of the header row.
4. Click ‘Use PTFS for All Selected Shipments’ button.
5. Click 'Approve Selected Shipments' button.

How to assign or update default payment for an account:

*NOTE: All future payments on this account will be automatically charged to the default payment.*

1. Select Account.
2. Enter a Project, Task, and Funding Source in top section.
3. Click 'Update Default PTFS’ button.
4. Click the check box next to each shipment to be approved, or select all by clicking the check box at the left of the header row.
5. Click 'Approve Selected Shipments' button.

How to dispute a shipment:

*NOTE: Any interruption in service due to unresolved disputed items is the responsibility of the customer.  Please follow dispute through to resolution with the carrier.*

1. Click 'Dispute' for the shipment being challenged.
2. Shipments can either be submitted for payment with an adjustment, or they can be deleted (closed) entirely.
3. FedEx adjustment requests for service failure or no proof of delivery must be submitted to FedEx Billing (800-622-1147). Duty and tax disputes must be submitted in writing. Adjustment requests for Retail Sales purchases (packaging supplies billed via paper invoice) should NOT be included.
4. UPS adjustment requests must be submitted to UPS (800-334-5463).