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Steelcase Timetable and Lead Time

Find out how much time you should plan for when ordering furniture from Steelcase.

Note: Use Oracle Financials Cloud to view and order Steelcase furniture through BKM.

Background: Steelcase furniture is made to order. It normally takes a minimum of four weeks from the time you first contact Steelcase until you receive your order.

The timetables below assume that you have acquired a work order and purchase order at the appropriate times in the buying process.

  • Individual items and projects for one to five workstations or offices generally require a minimum of 7 working days from the time you receive a work order number until you receive a quote. It usually takes 12 days to manufacture and ship your furniture to BKM. It takes another 2 to 3 days to schedule and perform your installation. This results in approximately a 4-week lead time.
  • Projects in excess of 5 workstations or offices usually require an additional 2 to 3 weeks for the design process and 1 additional week for installation. This results in an 8-week lead time.
  • Special items and designs can add up to 4 additional weeks to your project and should be considered carefully in your overall plans. Be sure to ask your designer if there are any unique or specially engineered items in your quote or design.
  • Factors that greatly increase order timetables include:
    • Design time
    • Your department's review and approval process
    • Finishes selection and review time
    • Changes you request

As the requestor, you are normally in control of these factors. Your designer can assist you in determining your lead time.

To ask questions, request a service, or report an issue, contact us through ASK (login required) or call us at (858) 534-9494.