Google Workspace FAQ
Last Updated: November 3, 2023 6:18:01 PM PDT
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How can I use Google Workspace?
There are lots of ways to use Google Workspace for work, or personal productivity. For inspiration and examples, visit Google Workspace on YouTube.
What is the difference between the commercial version of Google Workspace and the UC San Diego version?
There is little noticeable difference between Google Workspace and the commercial apps you can sign up for as an individual. Behind the scenes, there is a substantial difference. The University of California negotiated a system-wide agreement that gives the university administrative and legal ownership of the data within, and ensures UC security requirements are upheld. This means that UC’s Electronic Communications Policy protects your account. Also, UC San Diego Google Workspace accounts are branded with our ucsd.edu domain and users are not presented with advertising.
How can I use Gmail and/or Calendar within Google Workspace?
Gmail and Calendar are provisioned to individual accounts through departmental IT support. If you would like these features, please talk with your department’s IT representative for more information.
Is there anything that should not be sent or stored with Gmail and/or Google Workspace?
Yes. Review the Protected Data Usage chart for guidelines.
Who owns content stored in Google Workspace or in Gmail? Google? UC San Diego?
The content is owned by UC San Diego. All applicable University of California policies apply.
What does Google do to protect my data in the cloud?
Here you can read about Google's overall approach to IT security (PDF). The UC IS-3 Information Security Policy (PDF) and the UC Appendix – Data Security and Privacy establish security requirements that third-party vendors must comply with and provide language that must be incorporated into purchase agreements before signature.
Where can I learn more or get support for Google Workspace?
Contact your department IT support staff or refer to our Blink pages for specific applications:
You can also find many support documents provided by Google such as these:
- Google Workspace Learning Center
- Gmail Help Center
- Google Calendar Help Center
- Google Docs Help Center
I already have a UC San Diego Google Workspace account! Where do I log in?
To access your Google Workspace account, go to workspace.google.com, enter your @ucsd.edu email address and you will be directed to the UCSD Single Sign On page for authentication with your AD username and password.
What do I need to know about the new Google quotas?
Visit one of the following pages to get information about storage quotas and other FAQs.
Find answers to important questions about the Google storage changes, such as how to get additional storage beyond your identified Google quota and alternate options.
Need help? Contact your departmental technical support or the Support Portal, (858) 246-4357 or ext. 6-HELP.