Business Technology Services
Director: Kevin Chou
The Business Technology Services team provides technology leadership and management for all enterprise-wide business and administrative systems in support of the UC San Diego mission. We are customer focused and committed to innovation, collaboration, and continual improvement.
Application Development & Integration Services
Team Lead: Bill Sweetman
Application Development & Integration Services (ADIS) establish enterprise standards for the development of applications and movement of data and are responsible for the processes associated with the delivery of services both within and outside of IT Services. ADIS supports the following:
- Designing, building, implementing and maintaining software applications, frameworks and data integrations in support of BTS Service Owners
- ADIS collaborates and works closely with QA, Build & Release, Data Integration Services, Application Platform and Enterprise Architect teams
- Core Business Applications team is part of ADIS
Financial Information Services
Team Lead: Cheryl Kaino
Financial Information Services handles technical support for core financial administrative systems and applications including Budget, Financial Management, Procurement and Travel. For general inquiries or assistance regarding business processes, transactions and approvals, reporting or policy, visit the Budget & Finance portal.
Housing Dining Hospitality Information Services
Team Lead: Michael Howell (Interim)
Human Capital Management Information Services
Team Lead: Andreas Ericzen
Quality Assurance & Build and Release Services
Team Lead: Charles Davis
Quality Assurance (QA) & Build and Release Services (BaRS) – The two technology groups combined (QA/BaRS) focus on delivering top quality enterprise software solutions to the end user from a Quality and Deployment perspective.
- QA ensures top quality and defect preventions on our applications thru deep requirement/design analysis, various levels of testing throughout the software development lifecycle as well as supplying key performance indicator metrics for release guidance.
- BaRS is responsible for developing and managing continuous integration build and deployment plans and supporting servers, processes, and policies. The team is responsible for all aspects of build & release including code repositories, build process & pipelines, release management, deployment process, artifact libraries, along with integration with CM, QA, and PM's.
Research & Advancement Information Services
Team Lead: Say-Ho Tan
Research Information Services provides technical support for systems and applications supporting central Research activities at UC San Diego. For more information on getting support on these platforms, visit the Research Information Services Portal.
Advancement Information Services handles technical support for systems and applications supporting Advancement, Alumni and Career Services at UC San Diego. For more information on getting support on these platforms, visit the Advancement Information Services Portal.
Resource Management & Planning Information Services
Team Lead: Michael Howell
Resource Management and Planning has partnered with ITS-RMP to provide resources to support project execution; which includes project management, business analysis, application development, the configuration of COTS solutions, business analysis, enhancements and operational support. For general inquiries or assistance regarding RMP business departments, please refer to the RMP website.
Student & Faculty Information Services
Team Lead: Jonathan Whitman
Student Information Services (SIS) supports application development and COTS solutions for administrative student support services for Academic Affairs, Student Affairs, University Extension, and Enrollment Management and Student Finance areas. In addition, SIS supports the Office of the EVC and areas within their organization (e.g. Teaching & Learning Commons, Academic Personnel, Institutional Research, and Equity Diversity & Inclusion).