Recent IT Services News
View the latest news from UC San Diego's nationally recognized technology department
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IT Services by the Numbers 2021
Type: IT News
Posted: 9/13/2021
From the last IT Services All-Hands meeting of 2021, here's what our department looks like by the numbers.
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Log4J Vulnerability Response and Actions Needed
Type: Campus Notice
Posted: 12/16/2021
Last week a new and pervasive vulnerability was announced in a commonly used component of the Java programming framework. The “Log4J” vulnerability allows a hacker to easily gain remote access to vulnerable computers. UC San Diego has seen thousands of attacks against networked computers since the announcement, and our IT professionals have been working since last week to identify and secure vulnerable computers and services.
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Finance Systems Operations – Reviewing Issues and Progress
Type: Campus Notice
Posted: 12/7/2021
Our various teams (Finance, ITS, Academic VCs) are collaborating with the Chancellor’s ESR Advisory Committee (co-chaired by Zea Borok and Vicki Grassian) to create a single list of issues so that faculty and staff can easily determine if the challenges they face have already been identified.
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SIS: The SIS Shopping List
Type: ESR News
Posted: 12/6/2021
Replacing our student information system (SIS) may seem like a daunting task. On a project with such a large scope and with so many different stakeholders, how do you even begin to understand what’s required to be successful? For Stewart McMaken, a business systems analyst working on the SIS project, the answer is simple: a list.
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SIS: Minimizing Disruptions and Supporting Report Access
Type: ESR News
Posted: 12/1/2021
After the original request for proposal (RFP) for a new student information system (SIS) was closed with no award, the project team refocused their efforts on two key next steps for the project: 1) issuing a new RFP for a vendor partner and 2) pre-habilitation work.
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SIS: One for All, All for One
Type: ESR News
Posted: 11/10/2021
To support improving the student experience and to better meet the changing needs of all learners, the strategic vision for the Student Information System (SIS) project calls for bringing DES together with the rest of the university in just one new student system. In this future-state where the entire university exists in one SIS, an individual will have only one student record.
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Software Vulnerabilities With Stefan Savage
Type: Podcast
Posted: 11/3/2021
Stefan Savage, esteemed professor of Computer Science and Engineering gives the lowdown on his unique approach to teaching, groundbreaking research into cybersecurity, and his upcoming November 12 presentation entitled "Modern Automotive Vulnerabilities: The Science Behind the Fast and the Furious."
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WalkMe Browser Extension Approved for all University Managed Computers
Type: Campus Notice
Posted: 10/19/2021
The Enterprise Information Services Committee (EISC) has approved the deployment of the WalkMe Digital Adoption Platform to all university-managed workstations, including Health Sciences, beginning October 28.
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SIS: Governance Critical to SIS Project Success
Type: ESR News
Posted: 10/8/2021
The Enterprise Systems Renewal (ESR) program leverages the talent and experience of staff, partners and departments across campus to update software applications and review business processes in key service areas, including Student Information. The leveraging of talent extends into the ESR and Student Information System (SIS) governance committees, where the experience and insight of governance committee members has already proved to be invaluable.
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Cybersecurity Updates with CISO Mike Corn
Type: Podcast
Posted: 10/6/2021
With Cybersecurity Awareness Month finally here, Chief Information Security Officer Mike Corn gives us the full scoop on passwords, protecting research data and patching.
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Improving Research Security
Type: Campus Notice
Posted: 9/28/2021
Researchers and PIs encouraged to complete Cybersecurity Certification for Research program to ensure their labs are secure.
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SIS: Enterprise Identity Management (EIM) Project Opens Project Roles
Type: ESR News
Posted: 9/27/2021
The Enterprise Identity Management (EIM) project has recently conducted critical foundational work and is beginning to plan campus engagement. To support this work, the team is looking for staff to join the Organizational Change Management (OCM) team in two key roles – Change Lead and Change Practitioner.
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CMMC and More with Carolyn Ellis
Type: Podcast
Posted: 9/22/2021
New arrival Carolyn Ellis stops by to share mentoring other women in the cybersecurity field, grants she’ll be bringing to UC San Diego, our nascent Cybersecurity Maturity Model Certification
program, and more!
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Equipping New Spaces
Type: IT News
Posted: 9/20/2021
Several IT Services teams joined forces during the past year to outfit the new 600-seat lecture hall in the recently finished North Torrey Pines Living and Learning Neighborhood.
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Process Mapping Insights
Type: Podcast
Posted: 9/15/2021
Tony Nava (UC San Diego), Katie Mankins (UC Santa Barbara) and Nick Endsley (UC Berkeley) team up to talk all things Promapp.
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Chancellor's ESR Financial Systems Advisory Committee
Type: Campus Notice
Posted: 9/3/2021
The Chancellor's ESR Advisory Committee established to review the multi-year initiative reshaping the way UC San Diego manages its financial operations.
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Fall Quarter Ed Tech Updates
Type: Podcast
Posted: 8/25/2021
With Fall Quarter around the bend, Dan Suchy discusses expectations, pandemic-inspired innovations, accessibility and remote options, and tips for coming back to campus.
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Finance Systems Operations – Reviewing Issues and Progress
Type: Campus Notice
Posted: 8/17/2021
We would like to invite you to a candid conversation about the transition to a modern financial management system on Thursday, August 26 at 1:30 p.m.
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Required AD Password Change
Type: Campus Notice
Posted: 8/13/2021
Information about Active Directory (AD) security updates and a required AD password change for campus, UC San Diego Health and Health Sciences.
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Webinar: Living on the Dark Web
Type: Campus Notice
Posted: 7/7/2021
Join a webinar that addresses how to live securely amidst ransomware attacks, data breaches and an ever-changing cybersecurity landscape.
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Cybersecurity Notification: Ransomware Threat at UC San Diego
Type: Campus Notice
Posted: 6/30/2021
Information about ransomware and recommendations on protecting your systems and research data.
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Reminder: Campus Phone Upgrade and Limited Functionality on June 25 from 4:30 - 4:40 a.m.
Type: Campus Notice
Posted: 6/24/2021
As a reminder, IT Services has scheduled a software upgrade to the campus telephone system.
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Campus Phone Upgrade and Limited Functionality on June 25 from 4:30 - 4:40 a.m.
Type: Campus Notice
Posted: 6/22/2021
IT Services has scheduled a software upgrade to the campus telephone system.
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Cybersecurity Certification for Research Program
Type: Campus Notice
Posted: 6/14/2021
Announcement of UC San Diego’s formal Cybersecurity Certification for Research (CCR) program to minimize the likelihood of ransomware attacks.
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Urgent Security Matter: Two-Step Login (Duo) Now Required for All Email Clients
Type: Campus Notice
Posted: 5/21/2021
UC San Diego email access will now require two-step login (Duo) as part of our continued security enhancements.
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SIS: Focus on Reporting and “Pre-habilitation” Activities
Type: ESR News
Posted: 5/12/2021
The Request for Proposal (RFP) that we issued to Student Information System (SIS) vendors was closed without making an award.
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Updated FAQs About the Data Security Incident Affecting the University of California Community
Type: Campus Notice
Posted: 5/6/2021
The Office of the President updated FAQs on the Accellion data breach.
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Experian Alert Notices Connected to the Accellion Data Breach
Type: Campus Notice
Posted: 4/22/2021
Learn the latest on the Accellion data breach.
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A New Way to Find Reports is Coming in April!
Type: ESR News
Posted: 4/13/2021
The current location for enterprise system and cross-system reports gets an upgrade!
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Today’s Identity Theft Protection Workshop and Updated FAQs About the Data Security Incident Affecting the University of California Community
Type: Campus Notice
Posted: 4/8/2021
Watch a recording of the workshop and get the latest news.
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REMINDER: Identity Theft Protection Workshop
Type: Campus Notice
Posted: 4/7/2021
Register now so you can get your questions answered.
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Identity Theft Protection Workshop
Type: Campus Notice
Posted: 4/6/2021
All UC San Diego faculty, staff and students are invited to attend to learn about free monitoring services.
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FAQs About the Data Security Incident Affecting the University of California Community
Type: Campus Notice
Posted: 4/5/2021
Learn the latest on the Accellion data breach.
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The Evolution of an In-Person Service
Type: IT News
Posted: 4/5/2021
When the campus closed, Studio U stayed open.
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Security Incident Involving UC Employee Information
Type: Campus Notice
Posted: 4/1/2021
UCOP learned that some personal data for UC employees was obtained through a cyber-attack. Get the latest!
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Preparing for the Unexpected: Major Incident Management Process Announced
Type: ESR News
Posted: 3/16/2021
The Major Incident Management process works quickly to resolve major incidents.
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Financial Information System Project Update: Oracle Planning and Budgeting is Live!
Type: Campus Notice
Posted: 3/4/2021
New system allows the campus to move towards its vision for a comprehensive budget plan delivering a thoughtful design and uniformity across budgeting
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Making Outdoor Learning Possible
Type: IT News
Posted: 2/26/2021
Tech in tents and other adaptations to keep in-person learning going.
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UC San Diego Craft Center
Type: Podcast
Posted: 2/10/2021
Hear from Tina Mata, Annika Nelson and Marina Bogdanova as they discuss bringing the UC San Diego Craft Center to life.
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Kuali Research One-Year Review
Type: Podcast
Posted: 2/3/2021
The Kuali Research solution was released just over a year ago. To mark the occasion, we caught up with Change Lead Nicole Joyce to discuss the project through the ESR lens.
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Turning a Battleship on a Dime: Moving to a New LMS During Lockdown
Type: IT News
Posted: 2/3/2021
COVID was no match for our Canvas conversion.
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CloudLabs: How UC San Diego Deployed Remote Computer Labs in Record Time
Type: IT News
Posted: 2/3/2021
When everything else went virtual, labs did too!
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Making UC San Diego More Secure Online
Type: Podcast
Posted: 1/27/2021
CISO Michael Corn discusses the Office of Information Assurance, what everyone can do to make campus more secure, and recent current events.
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UCPath and Financial Information System: Focusing on What Matters
Type: Campus Notice
Posted: 1/26/2021
Get the latest updates based on user feedback.
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Reminder: Help Us Improve Voice Services (Phone, Voicemail, Call Center and More)
Type: Campus Notice
Posted: 12/2/2020
IT Services and Health IS are conducting a survey to assess voice services needs, such as phone, voicemail, call center and other solutions...
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CA COVID Notify — Update to Apple iOS 14.2 to Continue Exposure Notifications
Type: Campus Notice
Posted: 11/13/2020
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UCPath and Financial Information System Town Hall Post-Event Thank You
Type: Campus Notice
Posted: 11/10/2020
Thank you to the many faculty and staff who joined us for the UCPath and Financial Information System Town Hall back on November 4, covering important system updates and efforts to improve department operations.
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Help Us Improve Voice Services (Phone, Voicemail, Call Center and More)
Type: Campus Notice
Posted: 11/9/2020
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EdTech Showcase Goes Virtual
Type: IT News
Posted: 10/7/2020
Faculty log on to Zoom to learn the latest tools and tricks.
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Four Perspectives on Working Within the ESR Framework for Space and Real Estate!
Type: Podcast
Posted: 9/14/2020
The technical and business leads of the Facilities Information Management system for Space and Real Estate discuss their project one year after go live.
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IT Services Takes UC San Diego “Online” to a Global Audience
Type: IT News
Posted: 8/26/2020
New platform extends academic reach far and wide.
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Sautter Award: Customer Dashboard for Construction Projects
Type: Podcast
Posted: 8/21/2020
Mike Howell discusses an award-winning project and what it’s like watching his son, Mikey, excel on the hardwood for the Tritons basketball team.
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Blink Gets a Refresh!
Type: IT News
Posted: 8/12/2020
Campus intranet updated for the first time in... awhile.
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Sautter Award: StudioU Makes Video Production DIY
Type: Podcast
Posted: 8/12/2020
Robin Martin gives the lowdown on empowering faculty to make their own videos and recordings.
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Taking Remote Learning to New Heights
Type: Podcast
Posted: 8/11/2020
Treb Padula covers upgrades to classroom and instructional technology that help support remote learners.
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Blink Gets an Update
Type: Podcast
Posted: 8/6/2020
Robin Allisa Becker describes the Blink redesign and what it took to make it happen.
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How the UC San Diego Mobile App Supports Return to Learn
Type: Podcast
Posted: 8/5/2020
Alex Wu drops by to discuss the “hackathon” approach to adding barcode scanning technology to scan COVID-19 test kits.
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Virtualizing Computer Labs
Type: Podcast
Posted: 7/15/2020
Valerie Polichar recounts the innovative work making hundreds of computer lab seats available online.
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Reaching Global Learners via UC San Diego Online
Type: Podcast
Posted: 7/14/2020
Karen Flammer breaks down the difference between online teaching and remote teaching, and new platforms available to reach a global student population.
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The Great Migration: Ditching Blackboard for Canvas
Type: Podcast
Posted: 6/30/2020
Deanna Roussin and Ed Ruiz talk about their contributions to launching a new learning management system.
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Protecting Privacy in the Age of COVID-19
Type: Podcast
Posted: 6/4/2020
Pegah Parsi tells you what you need to know about privacy in a rapidly-changing environment.
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Social Login Solution Debuts
Type: Podcast
Posted: 5/29/2020
David Garrison explains why it’ll be easier for alumni to request their transcripts.
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IT Contributions to Return to Learn Program
Type: Podcast
Posted: 5/20/2020
Brett Pollak Discusses It Services’ role in supporting the Return to Learn pilot program.
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CIO Vince Kellen Talks Remote Learning and Lean Thinking
Type: IT News
Posted: 4/24/2020
UC San Diego CIO Vince Kellen joined Educause for an interview about the new realities and possibilities of remote learning and the importance of lean thinking in higher education.
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IT Services to Host Remote Work Readiness Webinar
Type: IT News
Posted: 4/9/2020
To continue helping staff with their transition to remote work, IT Services will be conducting a Webinar Friday, April 10, 12 -1 pm with top tips, advice and guidance.
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New Centralized Service & Support Portal for Multiple Business Units
Type: Campus Notice
Posted: 1/9/2020
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