Mission, Vision and Values
Welcome from Interim CIO Kevin Chou
IT Services plays a critical role in the success of UC San Diego and its incredibly diverse community of students, faculty, researchers and staff. UC San Diego continues to grow and deepen its service to the community and nation as one of the top public higher education institutions with significant contributions in education, research and health care. In this context, IT Services stands ready to serve and enable that growth.
In many ways, the ambitious growth of the university is being matched by an ambitious transformation of our digital infrastructure. We continuously strive to develop superior solutions that meet the vast and ever-changing needs of our community. The way we tackle these challenges is unique and reflects the UC San Diego focus on innovation and teamwork.
We are a people-first department who take great pride in ushering in the necessary technological advances to ensure the success of our community members, including our own staff. We regularly employ novel, do-it-yourself approaches to solve complex problems with minimal dependence on outside consultants. This is something that is clearly reflected in the significant investments in staff training, development and leadership growth both inside and outside of IT. Guided by our mission, vision and values, we believe in our potential and strive to bring our best each and every day to serve our community.
We are IT Services.
Mission
We empower UC San Diego by delivering secure, robust, and impactful technology and services that strategically elevate excellence in teaching, learning, research, and community impact.
Vision
A future where technology enriches learning, accelerates discovery, and strengthens connection, and where ITS is recognized as a trusted partner and leader in digital experience, delivering seamless and empowering experiences grounded in impact and care.
Values
Commitment & Service - We serve with empathy, respect, and a commitment to follow-through.
Partnership & Collaboration - We partner, listen, learn, and solve challenges together across UC San Diego.
Learning Culture - We reflect on experience, apply what we learn, and continuously improve our services and processes.
Transparency - We communicate openly, build trust, and act with integrity.
Alignment - We prioritize and use our resources efficiently to best meet the needs of the university
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