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Direct Deposit

Read about Disbursements direct deposit payments, non-payroll related. (This payment method is not for suppliers.)

If you are an employee and are already set up to receive direct deposit through the Payroll system, you do not need to also enroll in the Disbursements system.

If you are interested in a direct deposit method for a supplier, please visit Paymode-X.

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Enroll/Change Disbursements Direct Deposit

To enroll in direct deposit:

  • Log in to Payment Compass and fill out the required fields.
  • You will be asked to provide an email address to which you will receive a payment notification.
  • Direct deposit payments will appear in your bank account within 24-72 business hours from the date you receive the payment notification, this is at the discression of your banking institution.

The turnaround time to enroll in Direct Deposit is 7 - 10 business days.

Cancel a Direct Deposit Payment

Note: Direct Deposit payments can only be canceled within a limited time frame (same business day which the direct deposit was issued). To request to cancel a payment issued incorrectly to a payee via Direct Deposit, follow these instructions

Submit a request via the Services & Support portal.

  • Include the payee name, payment number and amount.
  • Due to the urgency of the request, include the Direct Deposit Administrator and Payment Services Manager on your request:

FAQ

  • How long does it take to enroll in direct deposit?
    • Enrollment in direct deposit takes 7 - 10 business days.
  • How long does it take to receive payment to the bank?
    • Funds will be deposited into the payees bank account within 24-72 business hours from the date you receive the payment notification.
  • How do you change the remittance email for direct deposit?
    • A direct deposit form should be submitted via the Services & Support portal. All fields are required to be filled out, including a signature.
  • How can I see when a direct deposit payment was issued?
    • Payment information can found in Payment Compass. You may also submit a request via the Services & Support portal (login required) for assistance from the Banking Services team. 
  • How can I cancel a direct deposit payment that was issued?
    • Direct Deposit payments can only be canceled on the same business day which they were issued. You will submit a cancel payment request via the Services & Support portal and to the Banking Services team. See 'Cancel A Direct Deposit Payment' above for more details.
  • What should I do if a payment was issued to the incorrect bank account?
    • Submit a request via the Services & Support portal to the Banking Services team who will investigate. 

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