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Siteimprove

Learn how to use Siteimprove to help manage your UC San Diego website.

About Siteimprove

Siteimprove is an online service that systematically reviews your sites for accessibility and site quality issues. Siteimprove crawls registered sites every five days and reports accessibility errors and how to fix them. UC San Diego is part of a UC-wide license with no further cost to UC San Diego site owners.

In addition to the issue reporting service, Siteimprove offers a robust library of digital accessibility training through Si Learning Hub. Everyone with a Siteimprove account can access this free training (see "Getting Access" below if you don't already have an account):

  1. Go to siteimprove.ucop.edu.
  2. Select University of California-San Diego from the drop-down menu (if it isn't already selected).
  3. Enter your Active Directory credentials.
  4. Select "Help Center and training"->"Training & certifications"->"View Courses" from the top navigation bar.

Accessibility Alert

UC San Diego websites, email campaigns, apps and social media must be in compliance with DOJ accessibility guidelines by April 2026, so we strongly recommend every student, staff and faculty member take the accessibility-related trainings in Si Learning Hub, starting with the Accessibility Fundamentals for the Web (login required) training and exploring other trainings according to you role. 

Note: Getting to the trainings through UCSD login takes a few extra steps. See the "Guides & Training" drawer below for detailed instructions.

Getting Access

Getting access to Siteimprove is a 2-step process:

  1. First, you need to create an account:
    1. Go to siteimprove.ucop.edu.
    2. Select University of California-San Diego from the drop-down menu.
    3. Check Remember my choice to skip this screen in the future.
    4. Click Select.
    5. Enter your Active Directory credentials.

  2. Next, email a list of the sites you want access to siteimprove@ucsd.edu:
    • UC San Diego's Siteimprove administrator will complete setting up your account and email you when your access is ready.

If you need configuration changes to your site scans, contact siteimprove@ucsd.edu.

Reports & Scores

Siteimprove provides several types of reports useful for website maintenance, each with a numerical score that can track the progress of your site. All scores are on a 100-point scale.

  • Digital Certainty Index (DCI): Measures site quality by factoring in accessibility, quality assurance and search engine optimization scores. Learn more about the DCI.

  • Quality Assurance: Measures site credibility and trustworthiness, based on: broken links, misspelled words and readability issues, including an inventory of your pages, documents, media files, email addresses and other content. Site managers are responsible for maintaining the quality of their site's content. Learn more about the quality assurance score.

  • Accessibility: Measures how well pages and PDFs test against the Web Content Accessibility Guidelines (WCAG 2.1). The guidelines have three levels (A, AA and AAA). The University of California is committed to meeting accessibility level AA (all level A and AA criteria). WTS works to make the CMS templates accessible, while site managers are responsible for the accessibility of their content. Learn more about the accessibility score.

  • Search Engine Optimization: Measures technical, content, user experience and mobile-related website issues affecting your ranking in search results. WTS maintains the mobile-related and most technical SEO requirements.  Site managers are responsible for making sure their site has user-friendly system names, page content and visuals. Learn more about the SEO score.

Guides & Training

In-app training

Log in to Siteimprove to experience these step-by-step tutorials, or see a full list of in-app tutorials:

Directions for accessing training courses

Note: Getting to the trainings through UCSD login takes a few extra steps.

Follow these steps:

  • the first time you look for courses, and
  • if you are ever asked to sign in to identity.siteimprove.com (which will not work for UCSD Single Sign On) instead of siteimprove.ucop.edu.

Siteimproce Resource Center popup

  1. Log in to Siteimprove

  2. Open the Siteimprove Resource Center by clicking on the question mark icon in the bottom right of your screen.
    Note: If you do not go through the Siteimprove Resource Center to find your course, you may be directed to identity.siteimprove.com, which does not work with UCSD SSO.

  3. Select Learning Hub.

  4. On the welcome screen, click View Courses.

  5. Find your course by browsing the options. You can search by course title, or use the checkboxes to narrow the courses shown. Select "Accessibility" to filter the options.

  6. For your first course, we recommend "Accessibility Fundamentals for the Web."

  7. Click on the course name to open the course page.

  8. Click Register. This step will be skipped if you come back to the course later.

  9. Click Start to begin the course.

Note: this page has a friendly link that is easy to remember: http://blink.ucsd.edu/go/siteimprove