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Siteimprove

Last Updated: June 21, 2024 3:12:09 PM PDT
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Learn how to use Siteimprove to help manage your UC San Diego website.

About Siteimprove

Siteimprove is an online service that systematically reviews your sites for accessibility and site quality issues. Siteimprove crawls registered sites every five days and reports accessibility errors and how to fix them. UC San Diego is part of a UC-wide license with no further cost to UC San Diego site owners.

In addition to the issue reporting service, Siteimprove offers a robust library of digital accessibility training through Si Frontier. Everyone with a Siteimprove account can access this free training (see "Getting Access" below if you don't already have an account):

  1. Go to siteimprove.ucop.edu.
  2. Select University of California-San Diego from the drop-down menu (if it isn't already selected).
  3. Enter your Business Systems (SSO) credentials.
  4. Select "Help Center and training"->"Training & certifications"->"View Courses" from the top navigation bar.

Accessibility Alert

UC San Diego websites, email campaigns, apps and social media must be in compliance with DOJ accessibility guidelines by April 2026, so we strongly recommend every student, staff and faculty member take the accessibility-related trainings in Si Frontier, starting with the Accessibility Fundamentals for the Web training and exploring other trainings according to you role.

Getting Access

Getting access to Siteimprove is a 2-step process:

  1. First, you need to create an account:
    1. Go to siteimprove.ucop.edu.
    2. Select University of California-San Diego from the drop-down menu.
    3. Check Remember my choice to skip this screen in the future.
    4. Click Select.
    5. Enter your Business Systems (SSO) credentials.

  2. Next, email a list of the URLs you want scanned to siteimprove@ucsd.edu:
    • UC San Diego's Siteimprove administrator will complete setting up your account and email you when your access is ready.

If you need configuration changes to your site scans, contact siteimprove@ucsd.edu.

Reports & Scores

Siteimprove provides several types of reports useful for website maintenance, each with a numerical score that can track the progress of your site. All scores are on a 100-point scale.

  • Digital Certainty Index (DCI): Measures site quality by factoring in accessibility, quality assurance and search engine optimization scores. Learn more about the DCI.

  • Quality Assurance: Measures site credibility and trustworthiness, based on: broken links, misspelled words and readability issues, including an inventory of your pages, documents, media files, email addresses and other content. Site managers are responsible for maintaining the quality of their site's content. Learn more about the quality assurance score.

  • Accessibility: Measures how well pages and PDFs test against the Web Content Accessibility Guidelines (WCAG 2.0). The guidelines have three levels (A, AA and AAA). The University of California is committed to meeting accessibility level AA (all level A and AA criteria). WTS works to make the CMS templates accessible, while site managers are responsible for the accessibility of their content. Learn more about the accessibility score.

  • Search Engine Optimization: Measures technical, content, user experience and mobile-related website issues affecting your ranking in search results. WTS maintains the mobile-related and most technical SEO requirements.  Site managers are responsible for making sure their site has user-friendly system names, page content and visuals. Learn more about the SEO score.

Guides & Training

In-app training

Log in to Siteimprove to experience these step-by-step tutorials, or see a full list of in-app tutorials:

Siteimprove Frontier

Frontier offers webinar-style videos in multiple topic tracks. You must be logged in to Siteimprove to access the training modules. We recommend the Web Fundamentals Learning Path to get started:

     Accessibility Fundamentals for the Web

     Fundamentals of Alt Text

Contact siteimprove@ucsd.edu.

Note: this page has a friendly link that is easy to remember: http://blink.ucsd.edu/go/siteimprove