Configuring Your Email Client

Learn how to check your Email from your internet browser and configure your email client.

Most departments use either Microsoft Office 365 Exchange for email or Gsuite Gmail. If you don't know which platform your department uses, contact your department's system administrator or the IT Services Help Desk.

Checking your Email from the Web Browser

Checking your Email with a web browser is the University's preferred method. 

Find more information if your email is stored on: 

• Office 365 Exchange (ServiceNow Knowledge Base)
• UC San Diego G-suite (ServiceNow Knowledge Base)

Setting up your Email Client

Email clients connecting to UCSD’s email environment must be compliant with current security standards. Modern Authentication is the common name for the package of protocols and components that will help secure your email client. Most current clients use the Modern Authentication protocols. Older clients are not authorized to connect to UCSD email systems.

Select your operating system and email client:

Windows:

• Outlook 2013 to current version with Office 365 Exchange Online (ServiceNow Knowledge Base)
• Outlook 2013 to current version with Gmail (ServiceNow Knowledge Base)
• Configure Thunderbird v78.0 to current on Mac/PC for Office 365 Exchange (ServiceNow Knowledge Base)
• Configure Thunderbirdv78.0 to current version on Mac/PC for UCSD Gsuite (ServiceNow Knowledge Base)
• Outlook Web Access (ServiceNow Knowledge Base)
• Thunderbird
  • Thunderbird not working with email client
  • Uninstalling the Thunderbird email client

Mac:

• Set up Outlook 2019 client to current version with Office 365 Exchange Online (ServiceNow Knowledge Base)
• MacMail for Office365 Exchange Online (ServiceNow Knowledge Base)
• Macmail for GSuite (ServiceNow Knowledge Base)
• Configure Thunderbird v78.0 to current version on Mac/PC for Office 365 Exchange (ServiceNow Knowledge Base)
• Configure Thunderbird v78.0 to current version on Mac/PC for UCSD Gsuite (ServiceNow Knowledge Base)
• Outlook Web Access
• Thunderbird
  • Thunderbird not working with email client
  • Uninstalling the Thunderbird email client

Mobile devices:

Android

• Native Gmail app connecting to UC San Diego Gsuite (ServiceNow Knowledge Base)
• Native Gmail app connecting to Office 365 Exchange (ServiceNow Knowledge Base)
• Connect UC San Diego Microsoft Outlook Email for Android (ServiceNow Knowledge Base) 

IPhone / iPad

• IOS Outlook for Office 365 Exchange (ServiceNow Knowledge Base)
• Native Mail app connecting to office 365 Exchange Online (ServiceNow Knowledge Base)
• Native Mail app connecting to UCSD Gsuite (ServiceNow Knowledge Base)