Instructional Scheduling Assistant (ISA)

Before you get started:

• All users must sign in using UC San Diego’s business systems via Single Sign-On (SSO).
• If you're unsure if you have SSO access, you can self-register online.

Staff:

• If you're a new staff member in your unit and need to use the ISA, please request access through the Request Access module.
• If you already have access and need access to an additional unit, please request access through the Request Access module.
• Access is subject to approval by the unit head.
• Access requests can usually be taken care of within 1-2 business days.

Instructors:

• If you're currently employed in a unit and have a valid appointment, you should be automatically granted access to log in via your SSO credentials.
• There may be a delay between when your employment information is finalized and when your SSO access is granted.
• Please contact your unit’s HR representative for updates on your employment status.

This group is made up of key stakeholders that act as subject matter experts. They provide specifications through user stories, help give input as to priority of project requirements, and assist with testing.

They are also available as your contact for any training questions, and to take your feedback and suggestions for improvements to the ISA.

• Jacobs School of Engineering
  Caitlin Van Gelder, Computer Science & Engineering

• Professional Programs
  TBD

• Rady School of Management
  Chelsea Balderston

• School of Arts & Humanities
  Robert Lopez, History

• School of Biological Sciences
  Matthew Haack

• School of Global Policy & Strategy
  Nancy Gilson

• School of Medicine
  Claire Bennett

• School of Physical Sciences
  Toni Moore, Physics; Van Lee-Yamamoto, Chemistry & Biochemistry

• School of Social Sciences
  Melanie Lynn, Communications

• Scripps Institution of Oceanography
  Carrie Owen

• Skaggs School of Pharmacy
  Shelley Janger

• Undergraduate Colleges
  Helen Mout, Muir College Writing Program; Nathaniel Edds, Seventh College Writing Program

• Summer Session
  Yvonne Wollmann; Lisa Bargabus 

• Office of the Registrar
  Kimberley Newmark; Monica Molinary

Written resources:

• ISA User Documentation (Knowledge Base)
• ISA and Schedule Build Training - August 2020 (PDF)

Video resources:

• ISA YouTube Channel
• Cross-enrolled Class Scheduling Training - July 2023
• New Feature Demo (Course Groups, Instructor Groups, Custom Messages, ISP workflow) 
• Instructor Training Video
• Recorded Webinar for Schedulers
• ISA and Schedule Build Training - August 2020
• ISA and Schedule Build Training: Summer Session  - November 2022
• ISA and Schedule Build Training: Summer Session - November 2024

• To submit bug reports, comments, or feature requests, use the Send feedback button with the ISA menu. You should receive an automatic email reply from the ticketing system.

• Most access requests or serious bugs can be resolved within 1–3 business days.

• For feature requests, your comments will be added to the queue for workgroup review and prioritization.