Drinking Water (ReadyRefresh)
STORE partners with ReadyRefresh and Primo Brands to provide campus with drinking water services through recharge. While STORE manages the billing for services, ReadyRefresh is responsible for all the operations including water cooler installations, repairs, and bottle deliveries.
STORE’s water delivery services are available exclusively to UC San Diego departments via recharge. Personal orders or credit card payments are not accepted. For instructions on how to request new drinking water services, please follow the steps outlined in this article: How to Order New Drinking Water Services from STORE (KB0032869).
Estimated Costs
Use the dropdowns below to compare pricing and see whether bottled water or a filtration dispenser works best for your department.
Bottled Water Services
Bottled water coolers and deliveries are ideal for smaller teams or locations without access to a water source and drain. A flat-rate delivery fee of $4.95 per month applies, regardless of the number of bottles or delivery frequency.
| Description | Recharge Price (June 2025 - May 2026) |
Unit |
|---|---|---|
| Hot & Cold Bottle Cooler (Rental) | $7.63 | Per month |
| Cold & Room Temperature Bottle Cooler (Rental) | $6.56 | Per month |
| 5-Gallon Water Bottle | $7.13 | Per bottle |
| Delivery Fee | $4.95 | Per month |
Filtered Water Services
Filtration dispensers eliminate the need for bottled water deliveries and are often a more cost-effective choice for high-volume users. However, these dispensers can only be installed in locations with existing access to a water source, a drain, and an electrical outlet.
| Description | Recharge Price (June 2025 - May 2026) |
Unit |
|---|---|---|
| Reverse Osmosis Dispenser | $42.60 | Per month |
| Carbon Filtration Dispenser | $38.30 | Per month |
Delivery Schedules
ReadyRefresh delivers every 2 or 4 weeks, depending on your preferences. Click on the links below to view ReadyRefresh's delivery calendar. Not sure what your route number is? Contact STORE via Services & Support with your account number. Please note that delivery dates may vary by up to two business days before or after the scheduled date.
ReadyRefresh 2025 Delivery Calendar - Biweekly
ReadyRefresh 2025 Delivery Calendar - Monthly
Resources
Below are helpful resources and answers to common questions about STORE's drinking water program. Click on each of the dropdowns below to view our library of step-by-step guides and frequently asked questions.
Step-by-Step Guides
Frequently Asked Questions
For step-by-step instructions on how to request new drinking water services, please follow the steps outlined in this article: How to Order New Drinking Water Services from STORE (KB0032869).
ReadyRefresh has a delivery schedule for biweekly and monthly deliveries. View the delivery schedules above to see when your next delivery date is. Please note that delivery dates may vary by up to two business days before or after the scheduled date.
Not sure which route you're on? Reach out to the STORE team via Services & Support for assistance.
Water bottles and cups are delivered directly to your office or lab space by ReadyRefresh drivers.
To update the number of water bottles per delivery, submit a ticket to STORE via Services & Support. Our team can work with ReadyRefresh to update your account's recurring order.
Please make sure to provide your account number and/or building and room number for faster assistance.
Yes! ReadyRefresh offers the flexibility to pause or skip deliveries. Not sure when you want to resume deliveries? Ask the STORE team via Services & Support to place your account on will-call. This means deliveries will only be made upon request.
Taking care of your water dispenser is as important as taking care of other appliances. Besides dirt, dust, and pollution, water dispensers are exposed to bacteria and germs. As a result, the dispenser's hygiene level and the water's taste may be affected.
ReadyRefresh recommends that you clean and sanitize your dispenser 2-4 times a year. To schedule a cleaning, contact the STORE team via Services & Support or simply let your ReadyRefresh driver know. Our team will be happy to schedule the cleaning with ReadyRefresh so you can continue to enjoy safe and clean drinking water!
Broken water dispensers can be repaired or replaced by ReadyRefresh at no charge as it is included in your dispenser's monthly rental price.
Contact the STORE team via Services & Support to schedule a service request with ReadyRefresh.
After creating a new account, STORE will manage the recurring monthly billing for your account through recharge. To track your account;s monthly billing, please review your department's general ledger.
STORE does not accept any other forms of payment including cash, credit card, P-card, or check.