Benefits Providers: Quick Reference Guide
Find contact information and links to benefits providers.
Use the links and telephone numbers below to contact providers:
Note: UC Benefits maintains information and forms on UCnet.
Medical Insurance
Anthem Blue Cross (UC Care, CORE, Health Savings Plan)
- Accolade (Health Care Advocate)
(866) 406-1182, M-F, 5 a.m. – 8 p.m. PT - Accolade Behavioral Health
(866) 406-1182, 24/7 - Navitus (pharmacy)
(833) 837-4308, 24/7 - Health Equity (Health Savings Account for UC HSP)
(866) 212-4729, 24/7 - UChealthplans.com
UC Care Plan
- Group #280509C600
- https://www.uchealthplans.com/commercial/uc-health-plans/uc-care
Core Plan
- Group #280509C620
- https://www.uchealthplans.com/commercial/employee-health-plans-rx/core
Health Savings Plan
- Group #280509C640
- https://www.uchealthplans.com/commercial/employee-health-plans-rx/uc-health-savings-plan
Health Equity HSA
- Group #280509C640
- 866-212-4729
- Health Equity HSA website
UC Blue & Gold
- Group #5047XK (U or UAC); #5047XL (UC)
- Health Net (medical and pharmacy)
- 800-539-4072, M-F, 8 a.m. – 8 p.m. PT
- Health Benefit Navigator
- Extended hours: Monday - Friday, 8:00 a.m. - 8:00 p.m.
- Health Net Behavioral Health (behavioral health)
(800) 663-9355, M-F, 8 a.m. – 8 p.m. PT - Facebook: @healthnetForUC
KAISER Permanente
- Group #102607 (Campus - 0; Med Ctr - 2)
- Kaiser Permanente — California
Members: (800) 464-4000, 24/7
Prospective members: (800) 324-9208, M-F, 7 a.m. – 6 p.m. PT - Optum Behavioral Health (Access Code: 11280)
(888) 440-8225, 24/7
American Specialty Health Plans (Chiropractic/Acupuncture Network for UC Blue & Gold)
- 800-678-9133
- Find Chiropractic and Acupuncture Providers
Dental Insurance
- Group #18066
- 800-777-5854, M-F, 8 a.m. – 8 p.m. PT
- www.deltadentalins.com/uc
- Group #020 390 039
- 800-422-4234, M-F, 5 a.m. – 6 p.m. PT
- www.deltadentalca.org/uc
Vision Insurance
- VSP employee website
VSP retiree website - Group No.: 00101923
(866) 240-8344
Monday – Saturday, 6 a.m. – 5 p.m. PST
Legal Advice
- Group #11700
- 800-828-1395, M-F, 5 a.m. – 5 p.m. PT
- http://members.araggroup.com/ucop
Investment Programs/Loan Information
- 866-682-7787
- http://netbenefits.com
- 866-682-7787
- https://www.myucretirement.com/Focus
Other Insurance Plans and Services
Anthem Behavioral Health
- Behavioral Health & Substance Abuse
- 844-792-5141
UC Blue & Gold
- Managed Health Network (MHN)
- 800-663-9355
- askblue&gold@healthnet.com
OPTUM Health
- Access Code #11280
- Behavioral Health and Substance Abuse for Kaiser and WHA
- 888-440-8225
- TDD/TTY: Dial 711 and the number above
- www.liveandworkwell.com
Bright Horizons (Family Care Services) - Faculty/Staff Participation Only
- 888-748-2489
- www.sittercity.com/universityofcalifornia
Farmers Insurance ChoiceSM (Auto, Home and Renter's Insurance)
Family Member Eligibility Verification (Unify HR)
- Phone: 877-632-8126
- Fax: 866-412-0214
Pet Insurance
- Nationwide
- 877-738-7874
- petinsurance.com/uc
Prudential Life and Accidental Death & Dismemberment (AD&D)
- Group #G-097000
- 800-524-0542
Lincoln Disability Insurance
- File your claim online at mylincolnportal.com
- Code: UNIVERSITY
- Include Statement of Health/ Evidence of Insurability
- 800-431-2958
Flexible Spending Accounts (Health Care and Dependent Care)
- 1-877-765-8807
- https://uc-fsa.com/
UC San Diego Contacts
Patient Care Issues
- UCSD We Listen: 619-543-5678
- UCSD Managed Care Network: 619-471-9123
- UCSD PCP Referral: 619-926-8273
Insurance (not on UCSD Payroll)
- Postdoctoral Fellows, Trainees, Scholars, Visiting Scholars: 858-534-2553
- Graduate students: 858-822-2030
- House Staff/Graduate Medical Education (GME): 619-543-7820 or 619-543-8254 or http://meded.ucsd.edu/
Employee Assistance Program/EAP
- FSAP Campus: 858-534-5523
- EAP Medical Center: 866-808-6205
Disability Counseling and Consulting
- Campus: 858-534-6744
- Medical Center: 619-543-7709
UCSD Health Care Facilitator Program
- 858-534-2816
- HCFhelp@ucsd.edu
- Campus phone: 858-534-2816
- Campus fax: 858-534-9690
- UC Health Benefits: 619-543-3200
- Medical Center: 619-543-8215
- Campus phone: 858-534-3247
- Campus fax: 858-534-7423
- Medical Center: 619-543-3620
- 858-534-4785