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Benefits Providers: Quick Reference Guide

Find contact information and links to benefits providers.

Use the links and telephone numbers below to contact providers:

Note: UC Benefits maintains information and forms on UCnet.

Medical Insurance

Blue Shield of California (UC Care and HealthSavings+) 

UC Care Plan  

HealthSavings+ Plan

HealthEquity HSA    

UC Blue & Gold

  • Group #5047XK (U or UAC); #5047XL (UC) 
  • Health Net (medical and pharmacy)
  • 800-539-4072, M-F, 8 a.m. – 8 p.m. PT
  • Health Benefit Navigator
    • Extended hours:  Monday - Friday, 8:00 a.m. - 8:00 p.m.
  • Health Net Behavioral Health (behavioral health)
    (800) 663-9355, M-F, 8 a.m. – 8 p.m. PT
  • Facebook:  @healthnetForUC

KAISER Permanente

American Specialty Health Plans (Chiropractic/Acupuncture Network for UC Blue & Gold)  

Dental Insurance

DeltaDental PPO

DeltaCare USA

Vision Insurance

Vision Service Plan (VSP) 

Legal

ARAG Legal Plan 

Investment Programs/Loan Information

Fidelity Retirement Services
UC Focus on Your Future

Other Insurance Plans and Services

Behavioral Health Benefits

HealthSavings+ and UC Care

UC Blue & Gold

Kaiser - Behavioral Health & Substance Abuse 

  • Optum — Call 888-440-8225
  • Kaiser (Southern California) — Call your local clinic or 800-900-3277 after hours
  • Kaiser (Northern California) — Call your local clinic or 800-464-4000 after hours

Bright Horizons (Family Care Services) - Faculty/Staff Participation Only

  • 888-748-2489

Family Member Eligibility Verification (UnifyHR)

  • Phone:  877-632-8126  
  • Fax:  866-412-0214

Pet Insurance

  • Nationwide
  • 877-738-7874

Prudential Life and Accidental Death & Dismemberment (AD&D)

  • Group #G-097000
  • 800-524-0542

Legal Insurance (ARAG)

Accident, Critical Illness & Hospital Indemnity (Prudential) 

Identity Theft Protection/

Lincoln Disability Insurance

  • File your claim online at mylincolnportal.com
  • Code: UNIVERSITY
  • Include Statement of Health/ Evidence of Insurability
  • 800-431-2958

Flexible Spending Accounts (Health Care and Dependent Care)

WEX (formerly branded as Discovery Benefits) 
Note: WEX administers both the Health FSA & Dependent Care FSA.

UC San Diego Contacts

Patient Care Issues

  • UCSD We Listen:  619-543-5678 
  • UCSD Managed Care Network:  619-471-9123
  • UCSD PCP Referral:  619-926-8273

Insurance (not on UCSD Payroll)

  • Postdoctoral Fellows, Trainees, Scholars, Visiting Scholars:  858-534-2553
  • Graduate students: 858-822-2030
  • House Staff/Graduate Medical Education (GME):  619-543-7820 or 619-543-8254 or http://meded.ucsd.edu/

Faculty and Staff Assistance Program/FSAP

  • FSAP Campus: 858-534-5523
  • EAP Medical Center: 866-808-6205

Disability Counseling and Consulting

  • Campus: 858-534-6744
  • Medical Center: 619-543-7709

UCSD Health Care Facilitator Program

Benefits Representatives

  • Campus phone: 858-534-2816
  • Campus fax: 858-534-9690
  • UC Health Benefits: 619-543-3200
  • Medical Center: 619-543-8215

Payroll Contacts

  • Campus phone:  858-534-3247
  • Campus fax: 858-534-7423
  • Medical Center:  619-543-3620

 Workers' Compensation 

  • 858-534-4785

Need help?

If you have questions, please reach out to hr@ucsd.edu.