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How to Identify Unclaimed Incoming Payments

Learn How to Identify Unclaimed Incoming Payments below.

How to Check for Unclaimed Fund Transfers

The University receives many bank wires that remain unclaimed. Unapplied receipts are posted in Oracle in the Receivables module (Receivables / Accounts Receivables / Unapplied Receipts). All amounts reflect the transfer balance minus bank fees.

To claim submit the Claim Form-Unidentified Payment by submitting a ticket through the  UC San Diego Services & Support portal > About: Billing & Receivables > Related to: Incoming payments > More Specifically: Claiming Payments from Unapplied Receipts with the Unapplied Receipts. Attach the claim form to the case.

For detailed instructions, review the Knowledge Based Article (KBA) in Services and Support.

How to View and Help Identify Unclaimed Deposits

The university receives many deposits that remain unclaimed. Campus policy requires all checks to be deposited immediately, including deposits for which the owner department has not yet been identified.

Generally, these unidentified deposits are credited to an undistributed cash account until they can be identified and credited to the proper owner.

To help identify unclaimed deposits:

  • Check the Unapplied Receipts infotile in the Oracle Receivables module.
  • If you recognize a deposit or have information that might help determine the owner, follow the instructions to submit a claim form through Services and Support. 

Find answers, request services, or get help from our team at the UC San Diego Services & Support portal or call the Finance Help Line at (858) 246-4237.