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Payment Compass

Payment Compass is a self-service online tool developed by Integrated Procure-to-Pay Solutions (IPPS) to simplify the way payees do business with UC San Diego. Learn more about the use and benefits of the Payment Compass website below.


Payment CompassPayment Compass is accessible to external payees and the campus community. 

It has two main focus areas:

  1. Consolidated access to Payment Status information for UC San Diego employees and external Payees
  2. Streamlined processes for payee registration, invoice submission, and invoice tracking

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Payee Registration

UC San Diego employees can access the Payment Compass portal via Single Sign-On.
Log in to PaymentCompass.ucsd.edu/sso

Step 1: Click on the New Payee Request tab


Step 2: Select the Payment Type

The first step in registering a new payee to receive payments from UC San Diego is to select the reason for payment. Payment types include:

  • Reimbursing Travel or out of pocket expenses for faculty, staff, and students
  • Buying goods like supplies, equipment, and non-cash awards/prizes
  • Contracting services
  • Issuing other payments

The payment type you select will determine the information required during the registration process as well as the system your payee will be available in (Marketplace, MyPayments, and/or MyTravel).

 screenshot of the select payment type in payment compass

Step 3: Enter the Payee's Name/Company name and email address

  • Send your payee an invitation to register, by entering their name and email address.
  • Payment Compass will check against active Payees in IFIS to see if the company name already exists in our financial system.
  • Some payment types will allow you to register on behalf of the payee. This option isn’t available for all payments types, and will limit the payment options available during registration. Whenever possible, we recommend having your payee complete the registration form themselves.
  • Payment Compass incorporates the Glacier Request Form (as necessary) when foreign individuals are being registered for payment.

Step 4: Payee Receives Invitation to Register

  1. Payee will receive an email inviting them to register to do business with UC San Diego.
  2. The email will contain a link to Payment Compass when the payee clicks on the link, they’ll:
    1. Be asked to create a username/password for Payment Compass, or sign in using social media authentication providers: Google, LinkedIn or Facebook
    2. Be asked to provide their contact information
    3. Be taken to the registration form

Step 5: Payee Completes Registration Form

  1. The Payment Compass Registration form is dynamic – creating a custom set of questions for each payee based on who they are and the goods/services they’ll be providing to UCSD.
  2. If the Payee has any questions, they can pause filling out the form, and either come back to it later or invite someone else from their company to help them fill it out (By going to Company > Company Contacts and inviting a coworker to Payment Compass).
  3. Once submitted, the registration form will be routed to IPPS for review.

Note: For additional guidance, see our Payee Registration page.


 Payment Compass Registration

Step 6: IPPS Reviews Completed Registration Form and Setups up Payee

  • You will be notified when a payee you have invited submits their registration form and IPPS begins their review. Procurement Services reviews any employee-supplier relationship disclosures when applicable IPPS will create the payee profile in our financial system and other relevant systems (Marketplace, MyPayments, and/or MyTravel). You will be informed when your payee is available.

Registering Faculty, Staff, and Students to receive payments

UC San Diego employees and students with Single Sign-On access may log into Payment Compass directly to register to receive non-Payroll related payments (like reimbursements).  The process is quick and easy, simply:

  1. Log into Payment Compass with your single sign-on: paymentcompass.ucsd.edu/sso
  2. Click on the “Registration” Tab
  3. Provide your legal/tax mailing address (cannot be a UC San Diego department address)
  4. Confirm how you’d like to receive payment
  5. Submit the registration form

From there, IPPS will set up your selected payment method, and let you know when you’re available to start receiving reimbursements from MyPayments and/or MyTravel.

Payment Status

Log in with your single sign-on: PaymentCompass.ucsd.edu/sso

Step 1: Search for a Payee

Search by the Payee’s, Payee/IFIS ID, or a transaction ID from Marketplace, MyPayments, MyTravel or MyEvents.

 payment compass payment status

Tip: Name searches will search across the Payee’s legal name as entered in IFIS, which may not be the name you know the Payee by. If you can’t find a Payee by name, try using a transaction ID number!

Tip: Looking to check the status of a payment being issued to you? Click the ‘Payments Made to Me’ link under ‘Quick Search’ to be taken to your own payments.

Note: External Payees will not see this search page. They will only be able to see information related to their own payments, while UC San Diego employees (and sponsored affiliates) logging in via Single Sign-on will be able to search by payee to check the payment status for the payees they work with.

Step 2: Review Transactions

All pending and completed transactions for the payee will display (Payment Compass currently only includes transactions processed after 7/1/2016).

Tip: Use the Filters on the right to find a specific transaction.

payment compass payment details

Information included for each transaction:             

  • UCSD Document Number – This is where the Invoice Number, Trip Number, Advance Number, or MyPayments ID will display.
  • Transaction Reference – Where additional information about the transaction can be found, like trip dates and destination for Travel events, or the PO Number and Supplier’s Invoice number for Marketplace Invoices.
  • Amount – The amount of the transaction. This is the amount of the payment the Payee will receive (Note: this may be different than the amount the department was charged). This number serves as an estimate while the transaction is in process, but will change to a hyperlink once payment is issued and will include information about any discounts or taxes that may have affected the amount of the payment.
  • Last Updated On – This will show the last time the document was updated and can serve as an indicator of how long something has been in a particular status.
  • Status –This field shows the Status of the transactions. We’re using consistent statuses and terminology across all IPPS applications. Invoices or payment requests will route through the following sequence of status steps prior to being paid:
    1. Received: The invoice has been received and it is being entered into our eProcurement system. 
    2. Pending AP Review: The invoice is being matched to an existing purchase order within our eProcurement system.
    3. Pending Department Review: The invoice or payment request is being reviewed by the campus department who requested the goods/services.
    4. Pending Final Review: The invoice or payment request is being reviewed for any required tax considerations or exceptions to policy.
    5. Payment Scheduled for MM/DD/YYYY: The payment has been approved and scheduled for the date indicated.
    6. Paid: Payment has been issued. Click on the 'Paid' hyperlink to view payment details for that transaction.

         Other exception-based statuses you may occasionally see: 

Received, Requires Research: The invoice has been received but requires additional information or research before it can be entered into our eProcurement system.

Paid by Wire: Payment has been issued for this invoice or payment request via a wire payment.

Canceled: This transaction was canceled, likely due to entry errors, a revised invoice was required, or the department disputed the charges. If you do not see a replacement transaction entered, get in touch with your department contact for more information.

Invite an Existing Payee to View Payment Status

Log in to PaymentCompass.ucsd.edu/sso with your single sign-on and follow the Payment Status steps to locate the payee's transactions.

When you’re reviewing payments to an existing payee, you can select “Invite Payee to View Payment Status” from the list of Available Actions.  You’ll be taken to the Company Contacts page for that payee. Any contacts associated with that Payee account will display. You can click to invite an existing contact to Payment Compass, or enter the email address of a new contact.

Note: You cannot invite anyone with a UCSD email address. Employees must log in via Single Sign-On, and soon Student Single Sign-On will be available.

Click on Review Contact Audit Log to see a snapshot of contacts, when they were invited (or removed) and by whom.

payment compass payee details

 

Submit a Marketplace Invoice

Marketplace payee invoices are now submitted via Payment Compass.

The new, Marketplace invoice upload feature, is available to all UC San Diego users and to payees who have set up their Payment Compass profile. *

Keep in mind, the invoice submittal process for suppliers already set up via other methods such as Transcepta will not change.

Important notice about Wires: Invoices requesting payment in the form of a foreign currency or to a foreign bank cannot be submitted via Payment Compass at this time. Submit this type of invoice by emailing disbursements@ucsd.edu (for external users) or via ASK (login required) for campus users. When submitting via ASK use Category: Invoices, Bills, and Payments; Sub-category: Wires and Drafts.

Log in to PaymentCompass.ucsd.edu/sso (single sign-on)

Step 1: Search for your payee campus only

  1. Reminder, you can search by name, IFIS ID, or Marketplace PO or Invoice number
  2. Confirm if the invoice has been already received and has a status listed in Payment Compass for that payee

Step 3: Upload Invoice

  • If needed, select “Submit an Invoice for this Payee” option from Available Actions
  • Enter in the requested information: PO number, supplier invoice number, invoice total and click next
  • Upload a digital copy of the invoice (PDF is preferred, but other document formats are accepted)
  • Click on 'Submit invoice'
    • Reminder, if you have an invoice from a supplier requesting payment in foreign currency or to a foreign bank you must submit the invoice via ASK (login required), Category: Invoices, Bills, and Payments; Sub-category: Wages and Drafts. 

Step 4: Status Confirmation

  • Your invoice will be sent to Accounts Payable and will be reflected in Payment Compass within an hour of when you uploaded it
  • If you made a mistake, you can request a cancellation of the information you uploaded and then enter it again.

*To invite an existing supplier to upload invoices and see payment status information, search for the supplier then invite their contact by selecting the “Invite Payee to View Payment Status” option from Available Actions. See the Payee Registration section for detailed steps.

Training Videos

New payee request for all payee types

 

Payee invoice submission:

 

Payee invoice status:

 

Webinar - overview of April 22, 2019 changes to the New Payee Request tab

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