Lyft Concierge

Visit the Lyft concierge page to access step-by-step training videos, helpful documents, and resources.

• On average, Lyft rides are 32% less expensive for departments than taxicab and town car services.
• UC San Diego's Lyft Program Manager will help your department determine if Concierge is right for you, and work with Lyft to set up an account linked to an Procurement Card.
• If the ride recipient has a smartphone, the recipient (guest, donor, etc.) will receive trip details and driver information via text.
• Pre-scheduled rides: Easily pre-schedule early morning, late night, event, or airport rides and choose from a variety of ride types.
• Multiple ride types: Lyft Concierge allows the administrator to select vehicle size and class to fit individual needs.
• Central Accounts: Access ride history reports and manage your billing detail from one place.
• Dispatcher management: Cardholders can manage user permissions and add new users. There's no limit to how many dispatchers you can add, so your entire team can manage rides.
• Department administrators can quickly and easily reconcile the monthly charge in Concur.

If department business operations warrant or would benefit from the purchase of ride through Lyft Concierge:

• Identify a Procurement Card cardholder within your unit
• Send a UC San Diego Services and Support ticket with the title "Lyft Concierge" to the Lyft Program Manager and Procurement Card Team
  • Provide cardholder name and card suffix
  • Approximate monthly charges for these transportation purchases
  • A detailed business case (ex. Business operations require recurring transportation for faculty recruitment)
• Case will be reviewed and approved by Procurement and Disbursements
• Once a Concierge account is linked to an Procurement Card (Lyft Program Manager will facilitate), the cardholder is responsible for managing access to the platform and monitoring rideshare purchases.
• Department administrators will reconcile charges by uploading monthly invoices and business description into Concur. 

Note: Lyft Concierge should not be used to book employee business travel. Employees should create a Lyft Business Profile within the Lyft App using their @ucsd.edu email address and expense rides to their preferred payment method (i.e., Travel & Entertainment Card).