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Concur: Booking Travel

Find out how to book travel in Concur

UC San Diego policy requires that all business travel, including employees and guests, is booked in Concur.  Concur is also available for personal travel.  


Business Travel

  1. From your Concur home page click on the Travel tab at the top of your screen or simply start your search from Trip Search on the left hand side.  
    • To book for yourself, continue with search criteria
    • To book for another employee, select the appropriate traveler in the drop down menu under Profile (found in the upper right section of your Concur screen.)  You can also  search using the employee's name or email address.  Note:  you must be that traveler's designated travel arranger or assistant in order to book travel for them.  
    • To book for a guest traveler, select Book for a Guest.  Be sure to have the guest traveler's personal information ready to input later in the booking process. (Traveler's full name, date of birth, and gender.)
      guest traveler                                                                                                                                                                                             
  2. On the Concur search page, enter your flight search information.
  3. Make selections from your search results.
  4. To add car rental to your search, check the box for Pick-up/Drop-off car at airport.
  5. To search for a hotel, check the box for Find a Hotel and select your preferences.
    Note: Car and hotel are reservations only, therefore the traveler's UC San Diego Travel Card (is required when making arrangements. See additional information on Renting a Car for UC San Diego Business Travel and Paying for Conference Registration or Hotel Deposit.
  6. Make selections from search results.
  7. For airfare or Amtrak, select UCSD CTS Air Charge Card from drop-down payment selection.

  8. When prompted, enter the 4 digit Concur Request number. Click Next.
  9. Once reservation(s) are complete, you will receive a confirmation email that includes your travel itinerary.  Reservation information will automatically be loaded into your Concur Available Expenses to be assigned to an Expense Report.  

For assistance with Balboa Travel reservations, call (888) 617-5005.

Personal Travel

UC San Diego employees can use Concur to receive UC-negotiated rates for personal travel.  Discounted rates an benefits are included for airfare, hotel, and rental car (see car-specific information below.)  

All personal bookings require a personal form of payment.  Reservations can not be charged to the University or the Travel & Entertainment Card.  

For questions regarding personal travel, contact Balboa Travel directly:

Travel insurance is not included with personal bookings.  For personal travel insurance options, see UC Personal Travel Program.

To rent a car for personal travel, please log in to Concur, Company Notes, and click on Connexxus Resources.  Once logged in to the Connexxus portal navigate to About: Ground Travel at the top of your screen.  Follow the instructions for personal car rentals.  

Airfare and Hotel bookings: follow instructions as outlined above for Business Travel.  A Concur Request will not be required for a personal booking.  


Note: You will see your personal travel bookings in your Available Expenses in Concur.  You can simply delete them from your profile.  

Find answers, request services, or get help from our team at the UC San Diego Services & Support portal.
Notice: UC San Diego travel policy, as published in Blink, is decisive. It has been adapted to UC San Diego's organization, delegation of authority, terminology, chart of accounts and processing applications. The source for UC San Diego travel policy is UC Travel Policy and Regulations (PDF).