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Travel Agencies

Find out about UC San Diego's partner travel agencies' services and contact information.

Balboa Travel is UC San Diego’s partner travel agency and an industry leader in travel management solutions. Balboa understands the distinctly complex nature of travel at UC San Diego and supports the mission of our University’s travelers.  Whether you book online with Concur or call a travel counselor directly, Balboa believes that every client deserves executive level attention.  

Balboa bookings include:                                                                                       

  • UC-dedicated travel agents who know campus travel policies
  • Direct UC San Diego billing to reduce out-of-pocket expenses
  • Competitive service fees automatically paid by UC San Diego Travel as an advance


  • Concur Online Booking
    Touchless: Booking Air or Rail with Hotel/Car at the same time $4
    Touchless: Booking Hotel or Car without Air/Rail $0
    Touched: Agent assistance with a touchless transaction $6
    Full Service Travel Counselor
    Domestic Air or Rail $27
    International Air or Rail $35
    Land only; Hotel or Car without Air/Rail $0
    Air or Rail refund $10
    Air or Rail void waived
    International Rate Desk $25
    After hours support $20
    TripShield Air - low rate protection as above
    TripShield Hotel - low rate protection $10
    Website booking/non GDS surcharge $6
    Unused Ticket Reissue (specific situations only) $45

 *Please note that additional services such as real-time messaging may incur a low service fee

Balboa Travel

Phone: (858) 678-3752
Toll-free: (888) 617-5005

5414 Oberlin Drive
San Diego, CA 92121

Team supervisor:
Red Walker
(858) 678-3488

For assistance with online bookings email: 

      If you require immediate assistance, call one of the main lines listed above.

For emergency assistance only, use the special 24-hour line:
(800) 359-8773 (I.D. Code WF4C)
Note: This number is not a reservation or information line. Use for emergency travel situations only.

Balboa Meeting & Event Solutions

Toll Free - (877) 868-2701
Local - (858) 678-3788

UCSD Site Selection Meeting Request Form  - The purpose of this form is to collect information regarding your meeting needs. Please fill in as many details as possible to help us in returning accurate information to you regarding your meeting.

Small Business Travel

If travel is funded from a federally contracted agreement over $700,000 or Environmental Protection Agency (EPA) Grants of any amount, you can use a small business agency to meet federal requirements. Please note that these agencies cannot be booked in Concur and currently do not have access to the UC negotiated rates and benefits associated with Concur bookings. Travelers must register for Business Travel Accident Insurance

  • Kahala Travel (local San Diego agency)

    Phone: (888) 488-0073
    Domestic Service Fee - Kahala only $45
    International Service Fee - Kahala only $75



Find answers, request services, or get help from our team at the UC San Diego Services & Support portal.
Notice: UC San Diego travel policy, as published in Blink, is decisive. It has been adapted to UC San Diego's organization, delegation of authority, terminology, chart of accounts and processing applications. The source for UC San Diego travel policy is UC Travel Policy and Regulations (PDF).