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System Status: 

Cash, Banking & Receivables Management

The Financial Operations division represents Accounts Receivable, Cash and Merchant Services, and Financial Operations Solutions functions at UC San Diego. For reference, we manage all administrative aspects of the billing process, collections, bank accounts, merchant services, and PCI compliance.

Our team members provide the following services:
  • Accounts Receivable is responsible for expanding and supporting institutional billing efforts (does not apply to student/patient receivables), including collections and revenue recognition practices. We support departments throughout the University in customer maintenance, billing, payment applications, collections, and training.
  • Cash & Merchant Services is responsible for campus cash operations, including the administration and reconciliation of bank accounts, merchant services management, PCI compliance, and drawdown of funds from letters of credit accounts.
  • Financial Operations Solutions is responsible for providing comprehensive support, strategic direction, and process facilitation to internal teams of Accounts Receivable, Cash Management, and Equipment Management. Our primary focus is on supporting the PPM subledger, processes, and reports, as well as managing integrations and product updates and changes. We collaborate with other teams to optimize financial operations.

Suzan Badawi

Director | Cash, Banking & Receivables Management

Katrina Whittington

Manager | Accounts Receivable & Revenue

Cindy Sun

Manager| Cash Accountant