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Travel & Expense and Procure-to-Pay Resources

Review resources provided by IPPS in the areas of Travel & Expense and Procure-to-Pay

Integrated Procure-to-Pay Solutions (IPPS) has published several resources in different mediums to assist clients in navigating Concur and Oracle Procurement & Payables. Given the breadth of knowledge available on procure-to-pay and travel & expense, this page will guide you through navigating the various resources and the proper order-of-operations when seeking help. Through this, it is our goal to foster consistency in how campus interacts with the resources so that faculty and staff have the best chance at completing their procure-to-pay processes most efficiently.

Please access our Promapp via the module below to get started.

Review the Travel & Events and Procure-to-Pay Resources

Our Promapp will guide you through the various resources and best practices on how to utilize them.

View our Promapp

How do I know which systems I'll be using?

  • Refer to the decision matrix to determine the proper payment method for some of UC San Diego’s common purchases
  • Go through the IPPS Payment System Decision Tree if you are uncertain which payment system to utilize
    • Take a look at what specific processes are handled in Concur
  • Attend our live training courses depending on your roles and responsibilities

When do I submit a Services & Support ticket?

Knowing when and how to submit a Services & Support ticket can be stressful. Below are some best practices to consider when submitting a ticket.

  • Take advantage of on-demand resources before submitting a ticket
  • We’re here to help
    • If your specific topic or requisition is not answered by one of our resources, don’t hesitate to reach out and submit a ticket
    • You can always close the ticket if you find an answer sooner
  • The more information the better!
    • The more information we have, the sooner an agent will be able to research your inquiry/issue and get back to you
    • Example 1: Asking about a past due invoice? Include the purchase order and invoice number along with the date the invoice was submitted
    • Example 2: Asking about an expense report? Include the Concur Report ID number along with the name of the user
If you have further questions, reach out to IPPS by submitting a case via Services & Support or calling (858) 534-9494