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UC Learning Center: Manager Guide

Learn how to manage your direct reports' training in UC Learning Center.

In order to follow the instructions below, you must first login to UC Learning Center.

If you are having difficulty logging in, see the UC Learning Center log in help page.

Manager Identification

Managers will have access to their direct reports if they are set as their employees’ direct managers in the MyTime Entry online timekeeping system.

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Navigation Screen

If a direct report has identified you as a manager, you will automatically receive the Manager role in the UC Learning Center in addition to your standard Learner role.

You will see that in addition to Learner you will now have a Manager tab at the top of your dashboard.

UC Learning Center Navigation Screen Tabs

By hovering over these tabs with your cursor and selecting the corresponding Dashboard you can switch between these modes to see the Learner Dashboard or Manager Dashboard.

UC Learning Center Dashboard link

When you first navigate to your Manager Dashboard you will be able to see:
  • A snapshot of your current exception report, which shows the overall status of your managed users’ assigned training.
  • A list of your managed users with the status of their individual assigned training.
  • The names of individuals who are Overdue to take assigned training.

UC Learning Center Manager Dashboard

Note: Your Manager Dashboard is updated nightly, so if one of your users completed training after the last update, it will not appear in this view until the next update. However, the user’s training transcript and schedule are displayed in real time and will show you their latest progress.

View Managed Users

Your viewable users will all be displayed in tiles, you can scroll through these tiles to locate a particular individual or you can search the user by name, or sort in ascending or descending order (by name, assignment progress, etc).

UC Learning Center View Managed Employees

You will automatically see all users you have been given access to view either as:

  • your direct reports, or 
  • managed users who you are responsible for managing the training of.

If you manage more users than just direct reports, you can change your view from All Viewable Users to Direct Reports if you wish to only view your direct reports.

View Status of Assigned Training

There are several ways to see the status of your managed users’ assigned training. When you first enter Manager Mode you will see an overview of your managed users and the status of their assigned training.

UC Learning Center Assigned Training Screenshot

  1. The Exception Report will show you the percentage of compliance your managed users are currently at.
  2. The Past Due Training shows who is currently overdue to complete training. Clicking the individuals name will take you to a detailed list of their assigned training.
  3. For each individual you will see the overall status of their assigned training, by clicking the blue Incomplete button you will see a more detailed report.

Assigned Training by Activity

You can also see what training is assigned to your managed users and the overall completion of that training.

  1. Switch from the Users view to Activities to see all the activities that are currently assigned to your managed users. 
    UC Learning Center Training by Activity Screenshot
  2. You will see how many are still required to complete each training and the overall percentage of completion. Once a training shows no more users are required to take the training, that means your compliance is at 100 percent and all your required users have completed the training.
  3. Clicking the blue Users button will show you who is still required to complete the training and if they have started, what their percentage of completion is.
  4. Click the Close button to return to the Manager dashboard.
    UC Learning Center Close Button Screenshot

Individual Reports

To view a detailed report for an individual user:

  1. Locate the users you wish to see more information about.
  2. Click blue Incomplete button. 
    UC Learning Center Incomplete Button Screenshot

This will show you an overview of the user’s assigned training:

  • A list of all training that has been assigned to the users.
  • The Due Date for each training.
  • Their Overall Progress in completing all assigned training.
    UC Learning Center Exception Report Screenshot
  • Clicking the Title of a course will show you more information about the training below
  • You can filter the training to show only what assignments are Overdue or what has been Completed.
  • You will see when the information was Last Processed and you can Refresh the information to show the latest info.
  • Clicking the Close button will take you back to your Manager Dashboard.

Note: The Add button will be functional when Managers are given the ability to Assign training, currently Managers do not have this access.

View Transcript

You can easily view the training transcript of a managed user to view all of their completed training.
  1. Locate the individual whose transcript you wish to view.
  2. Click the Actions drop down and select Transcript.
    UC Learning Center Click Transcript Screenshot
  3. You can view the transcript, individual certificates of completion, and Export to PDF.
  4. Click the X button to go back to your manager dashboard.
    UC Learning Center X Button Screenshot

View individual certificates of completion

  1. Click the certification icon.
    UC Learning Center Certificate Icon Screenshot
  2. This brings up a certificate and gives the option to Print or Export to PDF. You can export the full transcript or individual certificates of completion to PDF.
    UC Learning Center Certificate Screenshot
  3. If you choose to Export to PDF another window will appear.
    UC Learning Center File Download Screenshot
    1. Click the File link to download the PDF.
    2. Click OK to close the window.

View Training Schedule

You can view a managed user’s training schedule to see their current registrations and progress.
  1. Locate the individual you wish to view.
  2. Using the Actions drop down select Employee View.
    UC Learning Center Employee View Screenshot
  3. Now you can see their current To Do list, with any current registrations and any online training they are in-progress with.
    UC Learning Center Employee To Do List Screenshot

Note: You will see their name next to yours at the top of the page, to let you know you are currently viewing their training schedule.

You can also see:

  • Their Calendar: upcoming activities they are scheduled to attend.
  • Current Registrations: any activity in-person or online they are currently registered in.
  • Completed Registrations: past activities they have completed.
  • Pending Activities: actives that have taken place but they have yet to receive credit for.
  • Certification History: past training with certifications.

To Exit this view:

  1. Go to your name and the drop menu if you select Switch to Workgroup View you will go back to your manager dashboard.
  2. If you select the Individual’s Name-Change View, you can select a new user to view. 
    UC Learning Center Switch View Screenshot

Register Users

In Manager Mode you can register your managed users for training. This is not the same as being assigned training with a due date. But if there is training you wish a user to take you can register them in the training.

  1. Locate the individual you wish to view.
  2. Using the Actions drop down select Employee View.
    UC Learning Center Employee View Screenshot
  3. Once you are on their schedule click the Magnifying Glass.
    UC Learning Center Magnifying Glass Screenshot

You can now search through all the offered courses and register, just like you would register yourself for training, however remember you are in Employee View so you will be registering as the user you’ve selected. If you forget which view you are in, look for their name next to yours at the top of the page.
UC Learning Center Employee View Reminder Screenshot

To register them:

  1. Locate the activity you wish to register in by Searching for the course using the title or a keyword.
  2. Click the Register button next to the activity you wish to register in.
    UC Learning Center Register Screenshot
  3. If it is an online activity simply Click Submit to complete the registration. Note that users do not receive notifications from the UC Learning Center when registered in online activities, so you will need to let your managed user know to complete the activity.
  4. If you are registering them for an in-person training, review the dates and time the course is offered and select the offering of the activity you wish them to attend and Click Next.
    UC Learning Center Next Button Screenshot
  5. Then click Submit to finalize the registration. They will receive an email notification confirming their registration.

To Exit this view:

  1. Go to your name and the drop menu if you select Switch to Workgroup View you will go back to your manager dashboard.
  2. If you select the Individual’s Name-Change View, you can select a new user to view. 
    UC Learning Center Switch View Screenshot

Learner Mode

Managers retain their Learner role which will allow them to register and complete activities just as they have in the past. However, with their Manager role they can also register others while in the Learner mode.

Batch Registering Others

While in Learner mode a manager can locate courses just like they would if registering themselves in training but instead they can also register managed users.


UC Learning Center Search Catalog Screenshot

To register managed users for training:

  1. Locate the activity you wish to register in by using the Catalog or Searching for the course using the title or a keyword.
  2. Go to the Actions drop down and select Register Others.
    UC Learning Center Register Others Screenshot
  3. Click Continue if this is an online course to add users. If this is an in-person training you will need to select the offering you wish them to attend first before you can click Continue.
    UC Learning Center Continue Button Screenshot
  4. Click Add under Available Users to locate the users you wish to register.
    UC Learning Center Add Users Screenshot
  5. There are several options presented to narrow down the users you wish to add. However, as a Manager the only option that will be relevant is Select Viewable Users.
    UC Learning Center Select Users Screenshot
  6. Click Next.
  7. Select Viewable Users: presents a complete list of your viewable users. You have the options to:
    • Type a user’s name in the search box and click the Arrow button.
    • Browse the list of users for individuals you wish to register.
    • Click Select All at the bottom of the page to select all active users or select the top box to select all users on the current page.
  8. Select the check box next to the user/users name that you wish to register.
    UC Learning Center Search User Screenshot
  9. Click OK at the bottom of the screen to continue.
  10. The users will not be registered yet. Check to see there are “No issues” next to the users. There will be a warning if there is a conflict in their training schedule.
    UC Learning Center Arrow Button Screenshot
  11. If you have accidently selected someone you don’t wish to register you can simply unselect them.
  12. Click the Top Arrow Button to move the selected users over to Registration.
  13. Click Submit once all users you wish have been moved over.
  14. Those users are now registered for the activity.

Note: If the activity is in-person they will receive an email notification of their registration. If the activity is online there is no registration notification, so you may want to inform them they need to complete the training.

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Notice: The information on this page summarizes provisions of university policies and/or collective bargaining agreements. Refer to the Personnel Policies for Staff Members (PPSM) and local implementing procedures or applicable collective bargaining agreement for full text of referenced information.