1Password: Frequently Asked Questions

1Password is software licensed by UC San Diego to provide secure password management for UC affiliates.

1Password enables you to only need to remember one password while providing the security of much more complex and hard to remember passwords. This is done using the 1Password browser plugin or app to generate complex passwords and securing them behind your SSO and Two-factor authentication.

With 1Password, your data is encrypted and decrypted at the device level using AES-256 bit encryption. Data stored in your vault is kept secret, even from 1Password. Your SSO login information, and the keys used to encrypt and decrypt data, are never sent to 1Password’s servers, and are never accessible by 1Password. Additionally, adding Two-Factor authentication provides an extra layer of security for your 1Password account.

A 1Password Business Account is available for all employees associated with an Active Directory account in the AD.UCSD.EDU domain (if you have a sign-in name ending in UCSD.EDU, AD.UCSD.EDU or SDSC.EDU, you can receive an invite to a 1Password Business Account).

Employees:

Contact the ITS Service Desk and they will provision a 1Password Business Account for you. Upon receiving the invitation email, click the invite and follow the instructions to set up and activate your new account.

Students:

Student accounts can be requested from forthcoming custom portal.

The following article shows how to move your LastPass data to your new 1Password account: Step-by-Step Guide to Move Your Data From LastPass.

These instructions were derived from the 1Password article: Move your data from LastPass to 1Password in the desktop app. Additions and modifications were made to suit existing UC San Diego customers of LastPass.

UCSD 1Password admins can:

• create new accounts
• suspend accounts
• deactivate accounts
• delete accounts
• create new shared vaults
• delete shared vaults
• create policies
• view reporting

UCSD 1Password admins can't:

• view data in active or deactivated 1Password employee vaults
• edit shared folders (vaults) or links

You can link your personal 1Password account to your UCSD 1Password Business Account. Instructions and more information can be found in the 1Password Help article How to add another 1Password account to the apps and browser extension.

If you wish to unlink your personal account, instructions can be found in the 1Password Help article Sign out of 1Password.

The ITS Service Desk may be able to assist you in recovering access to your 1Password account for situations where an existing 1Password client can’t be accessed to confirm a new 1Password access.