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How to Use UCSD Spam Quarantine

Learn how to keep your inbox safe from suspicious e-mail using the UCSD Spam Quarantine service.

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1. Sign up for Spam Quarantine.

2. View quarantined mail.

There are 2 ways to view your quarantined mail:

  • Go to spam.ucsd.edu and enter your Active Directory (AD) username and password. Your username is your UCSD e-mail address before the @ symbol. If you forgot your password, you can reset it at password.ucsd.edu.
  • Click the subject link of the email you want to manage from the e-mail notice you received from Spam Quarantine and log in with your AD credentials. The email will have this subject line: UCSD Spam Quarantine Notification. This link will bring you directly to this email message in spam.ucsd.edu.

Note: We recommend using Firefox for the best compatibility.

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3. Manage quarantined mail.

Note: We recommend using Firefox for the best compatibility.

If you logged in to spam.ucsd.edu, select a message to read and manage it.

If you clicked the link in your UCSD Spam Quarantine Notification email, the message will already be selected.

Select 1 of 3 options from the drop down menu:
  • Release: Select Release and click Submit to deliver the quarantined message to your standard inbox.
  • Release and Add to Safelist: Select Release and Add to Safelist, and then click Submit to add the sender's e-mail address to your Safelist and deliver the quarantined message to your standard inbox. Future messages from the sender will not be quarantined.
  • Delete: Select Delete and click Submit to delete the message.

Note: Messages deleted from the quarantine cannot be recovered.

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4. Add senders to Safelist.

Note: We recommend using Firefox for the best compatibility.

Add senders to your Safelist to prevent their messages from being quarantined.

  • In the upper right hand corner of the page, click Options and select Safelist.
  • Enter the e-mail address, and click Add to List.

Note: If a message contains a virus, it will not be delivered to your mailbox, even if the sender is on your Safelist.screen shot

5. Block senders.

Note: We recommend using Firefox for the best compatibility.

Use this function to block known spammers from your inbox.

  • In the upper right hand corner of the page, click Options and select Blocklist.
  • Enter the address and click Add to List.

Note: Mail from senders added to the Blocklist are deleted automatically and will not appear in your quarantine.

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